:root{--bg:#f5f6f8;--surface:#f3f4f6;--card:#fff;--ink:#32323d;--heading:#252532;--muted:#62626f;--border:#e3e4e9;--brand:#c92c3e;--brand-ink:#ad1e31;--brand-weak:#fff0f1;--link:#ad1e31;--warm:#fff5f1;--ok:#17643e;--ok-bg:#f0f8f3;--warn:#765316;--warn-bg:#fbf6e9;--ans:#374151;--ans-bg:#f2f4f7;--radius:16px;--radius-sm:12px;--f-body:'Inter',ui-sans-serif,-apple-system,BlinkMacSystemFont,'Segoe UI',Arial,sans-serif;--f-display:var(--f-body);--mint:var(--brand);--shadow:none}
/* Marka Şikayet — readable consumer platform. */



*{box-sizing:border-box}html{-webkit-text-size-adjust:100%;scroll-padding-top:150px;scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:16px;line-height:1.55;font-weight:400;-webkit-font-smoothing:antialiased}h1,h2,h3,h4{margin:0;color:var(--heading);font-weight:600;letter-spacing:-.025em;line-height:1.18}h1{font-size:40px}h2{font-size:30px}h3{font-size:20px}p{margin:0 0 16px}a{color:inherit;text-decoration:none}a:hover{color:var(--link)}button,input,select,textarea{font:inherit}button{cursor:pointer}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}img{display:block;max-width:100%;height:auto}svg.i{width:1.15em;height:1.15em;flex-shrink:0;vertical-align:-.16em}button{color:inherit}.wrap{max-width:1260px;width:100%;margin-inline:auto;padding-inline:32px;min-width:0}.muted,.hint{color:var(--muted)}.tnum{font-variant-numeric:tabular-nums}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}:focus-visible{outline:3px solid var(--brand);outline-offset:3px}.skip{position:fixed;top:0;left:-9999px;z-index:200;background:var(--brand);padding:12px 18px}.skip:focus{left:8px}.eyebrow{display:block;font-size:13px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--brand-ink);margin-bottom:10px}
/* Shared navigation */
.platform-bar{display:none}.site-header{position:sticky;top:0;z-index:60;background:var(--surface);color:var(--ink);border-bottom:1px solid var(--border)}.header-inner{min-height:80px;display:flex;align-items:center;gap:30px}.site-header .brand,.site-footer .brand{display:inline-flex;align-items:center;flex-shrink:0}.brand-wordmark{width:198px;height:39px;display:block}.site-header .brand-wordmark [fill="#1e1011"],.site-footer .brand-wordmark [fill="#1e1011"]{fill:var(--ink)}.header-nav{display:flex;align-items:center;align-self:stretch;gap:24px;white-space:nowrap}.header-nav a{display:flex;align-items:center;border-bottom:3px solid transparent;padding-top:3px;font-size:14px;font-weight:600;color:var(--ink)}.header-nav a:hover,.header-nav a[aria-current]{border-bottom-color:var(--brand);color:var(--ink)}.header-search{display:flex;align-items:center;min-width:0;position:relative;flex:1;max-width:350px;margin-inline:auto}.header-search>.i{position:absolute;left:16px;color:var(--muted);pointer-events:none}.header-search input{width:100%;min-width:0;height:46px;border:1px solid var(--border);border-radius:5px;background:var(--card);padding:0 15px 0 44px;color:var(--ink);font-size:14px}.header-actions{display:flex;align-items:center;gap:22px;margin-left:auto;flex-shrink:0}.login-link{font-size:14px;color:var(--ink);white-space:nowrap}.login-link:hover{color:var(--brand)}.user-chip{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ink)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;border:1px solid transparent;border-radius:999px;min-height:46px;padding:12px 24px;font-size:15px;line-height:1.25;font-weight:600;transition:background .16s,border-color .16s,box-shadow .16s;white-space:nowrap}.btn-primary{background:var(--brand);color:var(--ink);border-color:var(--brand)}.btn-primary:hover{background:var(--surface);color:var(--ink);border-color:var(--border)}.btn-ghost{background:transparent;border-color:var(--border);color:var(--heading)}.btn-ghost:hover{background:var(--brand-weak);color:var(--heading);border-color:var(--border)}.btn-block{width:100%}.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border:1px solid var(--border);background:transparent;color:var(--ink);border-radius:5px}.menu-btn{display:none}.sheet{display:none;background:var(--surface);border-top:1px solid var(--border);max-height:calc(100dvh - 76px);overflow:auto}.sheet.open{display:block}.sheet .wrap{display:grid;gap:4px;padding-block:20px}.sheet .wrap>a{padding:12px 0;color:var(--ink);border-bottom:1px solid var(--border)}.sheet form>button{background:transparent;color:var(--ink);border:0;padding:14px 0}.mobile-search{display:flex;background:var(--card);color:var(--ink);border-radius:5px;margin-bottom:12px;overflow:hidden}.mobile-search input{min-width:0;width:100%;border:0;background:none;padding:12px;color:var(--ink)}.mobile-search button{border:0;background:var(--brand);padding:10px 16px}.page-home .header-inner>.header-search{display:none}
/* Brand identity and people */
.brand-emblem{width:64px;height:64px;display:inline-flex;align-items:center;justify-content:center;position:relative;isolation:isolate;overflow:hidden;flex-shrink:0;border:1px solid var(--border);border-radius:9px;background:var(--surface);color:var(--ink);font-size:25px;font-weight:600;line-height:1}.brand-emblem>svg{position:absolute;inset:0;width:100%;height:100%;z-index:-1;color:var(--muted)}.brand-emblem>span{padding:4px;background:var(--surface)}.brand-emblem-logo{padding:12px;background:var(--card)}.brand-emblem-logo img{width:100%;height:100%;object-fit:contain}.brand-emblem.emblem-large{width:112px;height:112px;padding:17px;border-radius:12px;font-size:40px}.brand-emblem.emblem-small{width:44px;height:44px;padding:6px;border-radius:7px;font-size:18px}.brand-logo{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:62px;height:62px}.brand-logo .brand-emblem{width:100%;height:100%}.avatar{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;border-radius:50%;width:44px;height:44px;overflow:hidden;color:var(--ink);font-size:21px;line-height:1;font-weight:500}.avatar.sm{width:38px;height:38px;font-size:18px}.avatar.lg{width:70px;height:70px;font-size:28px}.avatar-photo img{width:100%;height:100%;object-fit:cover}.verified{display:inline-flex;color:var(--ok)}.verified .i{width:15px;height:15px}.stars{display:inline-flex;gap:3px;align-items:center;--star-color:var(--brand)}.stars.rating-1{--star-color:var(--brand)}.stars.rating-2{--star-color:var(--brand)}.stars.rating-3{--star-color:var(--brand)}.stars.rating-4{--star-color:var(--brand)}.star{width:21px;height:21px;display:inline-flex;align-items:center;justify-content:center;background:var(--surface);color:var(--ink)}.star.on{background:var(--star-color)}.star .i{width:17px;height:17px;fill:currentColor;stroke-width:0}.status{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;padding:5px 9px;border-radius:4px;font-size:13px;font-weight:600;line-height:1.3;background:var(--surface);color:var(--muted)}.status .d{height:5px;width:5px;border-radius:50%;background:currentColor}.status.ok{background:var(--ok-bg);color:var(--ink)}.status.ans{background:var(--ans-bg);color:var(--ans)}.status.wait{background:var(--warn-bg);color:var(--warn)}
/* Home */
.hero{background:var(--surface);overflow:hidden;border-bottom:1px solid var(--border)}.hero-in{display:grid;grid-template-columns:1.18fr 1fr;gap:55px;align-items:center;padding-block:68px;min-height:580px}.hero-kicker{display:flex;gap:8px;align-items:center;color:var(--ink);font-size:13px;font-weight:600;margin-bottom:22px}.hero h1{font-family:var(--f-body);font-size:clamp(46px,4.7vw,65px);line-height:1.02;letter-spacing:-.045em;font-weight:700;max-width:640px}.hero h1 span{color:var(--ink)}.hero-description{font-size:18px;line-height:1.6;max-width:500px;color:var(--ink);margin:22px 0 28px}.hero-search{display:flex;align-items:center;gap:12px;background:var(--card);border:1px solid var(--border);border-radius:999px;box-shadow:none;min-height:68px;padding:7px 7px 7px 23px;max-width:615px}.hero-search>.i{width:22px;height:22px;color:var(--muted)}.hero-search input{width:100%;flex:1;min-width:0;background:none;border:0;outline:none;font-size:16px;color:var(--ink)}.hero-search .btn{min-height:52px;padding-inline:28px;background:var(--surface);border-color:var(--border);color:var(--ink)}.hero-search .btn:hover{background:var(--surface)}.hero-shortcuts{display:flex;gap:7px;flex-wrap:wrap;align-items:center;margin-top:21px;font-size:13px;color:var(--muted)}.hero-shortcuts>a{padding:5px 10px;border:1px solid var(--border);border-radius:99px;display:inline-flex;align-items:center;gap:5px;background:var(--surface);color:var(--ink)}.hero-proof{display:flex;gap:24px;margin-top:30px;color:var(--ink);font-size:13px}.hero-proof strong{font-size:17px;font-weight:600;display:block;color:var(--ink)}.hero-stage{position:relative;min-height:420px;display:flex;align-items:center;justify-content:center}.hero-shape{position:absolute;width:335px;height:335px;background:var(--surface);border-radius:48% 52% 60% 40%;transform:rotate(-12deg);right:-12px;top:10px}.hero-shape>.i{width:220px;height:220px;position:absolute;top:54px;left:58px;stroke-width:.7;transform:rotate(12deg);color:var(--ink);fill:var(--ink)}.hero-review{position:relative;z-index:1;background:var(--card);border:1px solid var(--border);border-radius:9px;padding:24px;width:315px;box-shadow:none;transform:rotate(-5deg);margin-right:70px}.hero-review .hero-review-head{display:flex;align-items:center;gap:10px;margin-bottom:17px}.hero-review-head strong{font-size:14px;display:block}.hero-review-head small{font-size:13px;color:var(--muted)}.hero-review .stars{margin-bottom:15px}.hero-review h3{font-size:17px;line-height:1.4;margin-bottom:10px}.hero-review p{font-size:13px;line-height:1.7;color:var(--muted);margin-bottom:16px}.hero-review>a{display:flex;align-items:center;gap:7px;border-top:1px solid var(--border);padding-top:14px;font-size:13px;color:var(--link)}.hero-sticker{position:absolute;z-index:2;bottom:0;right:0;background:var(--surface);color:var(--ink);border-radius:8px;transform:rotate(5deg);padding:18px 22px;font-size:18px;font-weight:600;line-height:1.25;max-width:220px}.hero-sticker span{display:block;font-size:13px;color:var(--muted);margin-top:8px;font-weight:400}.block,.spotlight{padding-block:64px}.tint,.spotlight{background:var(--surface)}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.section-heading h2{font-size:32px;font-weight:600;letter-spacing:-.03em}.section-heading>a{display:inline-flex;align-items:center;gap:8px;color:var(--link);font-size:14px;white-space:nowrap;font-weight:600}.section-description{color:var(--muted);margin:-10px 0 26px;max-width:760px}.feed{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.cplx{display:flex;flex-direction:column;min-width:0;background:var(--card);border:1px solid var(--border);border-radius:var(--radius);padding:23px;gap:13px;transition:border-color .15s,box-shadow .15s}.cplx:hover,.bcard:hover{border-color:var(--border);box-shadow:none}.cplx-top{display:flex;align-items:center;gap:10px;min-width:0}.cplx-top .bn{min-width:0;flex:1}.cplx-top strong{font-size:14px;font-weight:600}.cplx-top small{display:block;font-size:13px;color:var(--muted);margin-top:3px}.cplx h3{font-size:18px;line-height:1.4;letter-spacing:-.01em}.card-rating{display:flex;justify-content:space-between;align-items:center;gap:10px}.complaint-brand{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:var(--ink);max-width:100%;width:fit-content}.cplx-foot,.crow .foot{display:flex;align-items:center;gap:16px;font-size:13px;color:var(--muted);border-top:1px solid var(--border);padding-top:15px;margin-top:auto}.cplx-foot>span,.cplx-foot>a,.crow .foot>a,.crow .foot>span{display:inline-flex;align-items:center;gap:5px}.cplx-foot>a:last-child,.crow .foot .read-complaint{margin-left:auto;color:var(--link);font-weight:600}.cplx-foot button{border:0;background:none;padding:0;color:var(--muted);font-size:13px;display:flex;align-items:center;gap:5px}.home-brands .bcard{padding:22px}.home-brands .bcard-head{margin-bottom:14px}.home-brands .bcard h3{font-size:20px}.cat-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.cat{display:flex;align-items:center;gap:14px;padding:22px 18px;border:1px solid var(--border);border-radius:8px;background:var(--card);transition:background .15s}.cat:hover{background:var(--surface);color:var(--heading);border-color:var(--border)}.cat .ic{width:40px;height:40px;display:flex;align-items:center;justify-content:center;background:var(--surface);border-radius:50%;color:var(--ink);flex-shrink:0}.cat b{font-size:14px;font-weight:600;line-height:1.4;display:block}.cat small{font-size:13px;color:var(--muted);display:block;margin-top:4px}.solutions-section{padding-block:60px;background:var(--surface)}.solutions-section h2{font-size:32px;margin-bottom:20px}.solution-filter{display:flex;align-items:center;gap:18px;margin-bottom:15px}.solution-filter select{max-width:390px;width:100%;height:45px;border:1px solid var(--border);border-radius:5px;background:var(--card);padding:8px 38px 8px 14px;color:var(--ink)}.period-label{font-size:13px;display:flex;align-items:center;gap:7px;white-space:nowrap}.period-label i{width:8px;height:8px;border-radius:50%;background:var(--ok)}.filter-submit{border:1px solid var(--border);background:transparent;border-radius:5px;padding:10px 18px;font-weight:600}.solution-note{font-size:13px;color:var(--muted);max-width:820px;margin-bottom:25px}.solution-list{display:grid;gap:10px}.solution-row{display:flex;align-items:center;gap:20px;background:var(--card);border:1px solid var(--border);border-radius:8px;padding:16px 22px}.solution-rank{font-size:22px;color:var(--muted);width:25px;font-weight:600}.solution-brand{display:flex;flex-direction:column;gap:5px;flex:1}.solution-brand strong{font-size:18px;color:var(--heading)}.solution-brand small{font-size:13px;color:var(--muted)}.solution-score{display:flex;align-items:center;gap:9px;color:var(--heading)}.solution-score strong{font-size:27px}.solution-score small{font-size:13px;max-width:48px;line-height:1.2;color:var(--muted)}.rating-symbol{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;background:var(--surface);color:var(--ink);border-radius:0}.rating-symbol .i{width:23px;height:23px;fill:currentColor;stroke-width:0}.solutions-more{display:inline-flex;align-items:center;gap:8px;margin-top:24px;color:var(--ink);font-size:14px;font-weight:600}.solution-empty{padding:30px;background:var(--card);border:1px solid var(--border);border-radius:8px;color:var(--muted)}.platform-stats{background:var(--surface);color:var(--ink)}.platform-stats h2{color:var(--ink)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}.stat{padding:12px 24px 12px 0;border-right:1px solid var(--border)}.stat:last-child{border:0}.stat b{display:block;font-size:48px;font-weight:600;color:var(--ink);line-height:1.2}.stat span{display:block;font-size:14px;margin-top:8px;color:var(--muted)}.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:40px}.step .no{display:flex;align-items:center;justify-content:center;border-radius:50%;height:44px;width:44px;background:var(--surface);color:var(--ink);font-size:17px;margin-bottom:22px}.step h3{margin-bottom:12px;font-size:22px}.step p{font-size:15px;color:var(--muted);max-width:310px}.home-cta{background:var(--surface);padding:48px;border-radius:14px;display:flex;justify-content:space-between;gap:30px;align-items:center}.home-cta h2{font-family:var(--f-body);font-size:40px;max-width:600px;letter-spacing:-.035em}.home-cta p{margin:12px 0 0;color:var(--ink)}.home-cta .btn{background:var(--surface);color:var(--ink);border-color:var(--border)}
/* Public surfaces and directories */
.panel,.side-card,.form-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);padding:24px}.layout-2{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:28px;align-items:start}.layout-2>div,.layout-2>article,.layout-2>aside{min-width:0}.side-card{margin-bottom:18px;padding:24px}.side-card h3{font-size:18px;margin-bottom:18px}.side-card p{font-size:14px;line-height:1.75;color:var(--muted)}.side-links{display:grid}.side-links a{display:flex;justify-content:space-between;gap:10px;align-items:center;font-size:13px;padding:11px 0;border-top:1px solid var(--border)}.side-links .n{font-size:13px;color:var(--muted);border:1px solid var(--border);border-radius:99px;padding:1px 6px}.page-hero{background:var(--surface);border-bottom:1px solid var(--border);padding-block:42px}.page-hero h1{font-size:37px}.page-hero p{color:var(--muted);max-width:730px;margin:14px 0 0}.page-hero .header-search{margin-left:0}.directory-canvas,.brand-canvas{background:var(--bg)}.directory-hero{position:relative;overflow:hidden;background:var(--surface);border-bottom:1px solid var(--border);padding-block:52px}.directory-hero>.wrap{position:relative;z-index:2}.directory-hero h1{font-family:var(--f-body);font-size:49px;line-height:1.08;max-width:750px}.directory-hero h1 span{color:var(--ink)}.directory-hero p{font-size:17px;color:var(--muted);margin:18px 0 25px}.directory-search{display:flex;align-items:center;gap:12px;max-width:960px}.directory-search label{display:flex;align-items:center;position:relative;flex:1;min-width:0}.directory-search label>.i{position:absolute;left:16px;color:var(--muted)}.directory-search input,.directory-search select{width:100%;height:51px;border:1px solid var(--border);border-radius:5px;background:var(--card);color:var(--ink);padding:12px 14px}.directory-search input{padding-left:43px}.directory-search .btn{height:51px}.directory-art{position:absolute;right:30px;top:40px;width:260px;height:220px;opacity:1;pointer-events:none;transform:rotate(-14deg);color:var(--ink)}.directory-art>.i{width:90px;height:90px}.directory-content{padding-block:36px 64px}.directory-toolbar,.head{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.directory-toolbar h2{font-size:26px}.directory-toolbar p{font-size:13px;color:var(--muted);margin:7px 0 0}.seg{display:flex;gap:4px;background:var(--surface);padding:4px;border-radius:99px}.seg a{padding:8px 15px;border-radius:99px;font-size:13px;font-weight:600;white-space:nowrap}.seg a[aria-current]{background:var(--card);color:var(--ink);box-shadow:none}.brand-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.bcard{display:flex;flex-direction:column;min-width:0;background:var(--card);border:1px solid var(--border);border-radius:9px;padding:25px;transition:border-color .15s,box-shadow .15s}.bcard-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.bcard-arrow{display:flex;width:30px;height:30px;align-items:center;justify-content:center;border-radius:50%;color:var(--muted);background:var(--surface)}.bcard-category{display:block;color:var(--muted);font-size:13px;margin-bottom:6px}.bcard h3{font-size:23px;line-height:1.25;margin-bottom:9px}.brand-response-tag{display:flex;align-items:center;gap:5px;font-size:13px;color:var(--ink)}.bcard-stats{display:flex;gap:15px;margin-top:auto;padding-top:20px}.bcard-stats>span{flex:1;display:flex;flex-direction:column;gap:3px}.bcard-stats b{font-size:18px;font-weight:600;color:var(--heading)}.bcard-stats b>.i{fill:var(--ink);color:var(--ink);stroke-width:0}.bcard-stats small{font-size:13px;color:var(--muted)}.crumbs{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding-block:20px;font-size:13px;color:var(--muted);line-height:1.5}.crumbs ol{display:flex;align-items:center;flex-wrap:wrap;gap:8px;list-style:none;padding:0;margin:0}.crumbs li{display:inline-flex;align-items:center;gap:8px}.crumbs a:hover{color:var(--link);text-decoration:underline}.crumbs .i{width:13px;height:13px}.pager{display:flex;justify-content:center;align-items:center;gap:16px;margin-top:30px}.pg{display:inline-flex;align-items:center;border:1px solid var(--border);border-radius:99px;padding:9px 20px;font-size:13px;background:var(--card)}.pg:hover{background:var(--brand-weak)}.pg-info{font-size:13px;color:var(--muted)}.empty{text-align:center;padding:45px 24px;color:var(--muted);border-radius:9px}.empty>.i{width:36px;height:36px;margin-bottom:15px;color:var(--muted)}.empty h3{font-size:22px;margin-bottom:12px}.empty p{margin-bottom:20px}.empty.panel{background:var(--card)}.head h2{font-size:24px}.count{font-size:13px;color:var(--muted)}
/* Brand profiles and search intent content */
.brand-page{padding-bottom:64px}.brand-profile{background:var(--card);border:1px solid var(--border);border-radius:11px;padding:30px 32px 0;overflow:hidden;margin-bottom:0}.brand-head{display:flex;align-items:center;gap:24px;padding-bottom:28px}.brand-heading{flex:1;min-width:0}.brand-subline{display:flex;align-items:center;gap:12px;margin-bottom:10px;font-size:13px;color:var(--muted);flex-wrap:wrap}.category-label{color:var(--ink);display:flex;align-items:center;gap:5px}.brand-heading h1{font-size:39px;font-weight:600;letter-spacing:-.035em;line-height:1.15}.brand-rating{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:14px;color:var(--muted);font-size:13px}.brand-rating strong{font-size:21px;color:var(--heading);font-weight:600}.brand-rating .stars .star{width:27px;height:27px}.brand-rating .stars .i{width:21px;height:21px}.brand-rating>a{text-decoration:underline;text-underline-offset:3px}.profile-actions{display:flex;flex-direction:column;align-items:stretch;gap:9px;flex-shrink:0}.copy-link{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:0;background:transparent;padding:9px;color:var(--muted);font-size:13px;font-weight:600}.copy-link:hover{color:var(--ink)}.profile-metrics{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--border);margin-inline:-32px;background:var(--surface)}.profile-metrics>a,.profile-metrics>div{display:flex;align-items:center;gap:12px;padding:20px 25px;border-right:1px solid var(--border)}.profile-metrics>:last-child{border:0}.metric-icon{display:inline-flex;align-items:center;justify-content:center;width:37px;height:37px;border-radius:50%;background:var(--surface);color:var(--ink);flex-shrink:0}.profile-metrics strong{display:block;font-size:25px;font-weight:600;line-height:1.15;color:var(--heading)}.profile-metrics small{display:block;color:var(--muted);font-size:13px;margin-top:4px}.brand-profile>.source-note{margin:0 -32px;padding:10px 25px;border-top:1px solid var(--border);border-left:0;background:var(--card);font-size:13px;justify-content:flex-end}.profile-nav{display:flex;gap:30px;align-items:center;padding-inline:5px;background:var(--bg);border-bottom:1px solid var(--border);margin-bottom:25px;position:sticky;top:80px;z-index:25;overflow:auto;scrollbar-width:none}.profile-nav a{white-space:nowrap;display:flex;align-items:center;gap:7px;color:var(--muted);font-size:13px;font-weight:600;padding:20px 0 16px;border-bottom:3px solid transparent}.profile-nav a[aria-current]{border-color:var(--border);color:var(--ink)}.profile-nav a>span{font-size:13px;background:var(--surface);border-radius:99px;padding:2px 7px}.brand-overview{background:var(--card);border:1px solid var(--border);border-radius:10px;padding:28px;margin-bottom:28px}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:18px}.panel-heading h2{font-size:25px}.report-period{font-size:13px;color:var(--muted);display:flex;gap:5px;align-items:center}.brand-overview>p{font-size:14px;line-height:1.8;color:var(--muted)}.brand-overview>p strong{color:var(--ink);font-weight:600}.report-visual{display:flex;align-items:center;gap:30px;margin:25px 0}.status-donut{width:143px;height:143px;flex-shrink:0;border-radius:50%;background:var(--surface);display:flex;align-items:center;justify-content:center}.status-donut>div{width:111px;height:111px;border-radius:50%;background:var(--card);display:flex;align-items:center;justify-content:center;flex-direction:column}.status-donut strong{font-size:27px;line-height:1.3;font-weight:600}.status-donut span{font-size:13px;color:var(--muted)}.report-bars{display:grid;gap:12px;width:100%}.report-row{display:grid;grid-template-columns:minmax(110px,1.5fr) 30px minmax(40px,1fr) 35px;align-items:center;gap:12px;font-size:13px}.report-row>span:first-child{display:flex;align-items:center;gap:7px;white-space:nowrap}.report-row strong{text-align:right;font-weight:600}.report-row small{text-align:right;font-size:13px;color:var(--muted)}.legend-dot{width:6px;height:6px;border-radius:50%;background:var(--surface);flex-shrink:0}.legend-dot.resolved,.report-track>.resolved{background:var(--surface)}.legend-dot.answered,.report-track>.answered{background:var(--surface)}.legend-dot.waiting,.report-track>.waiting{background:var(--surface)}.report-track{height:6px;background:var(--surface);border-radius:99px;overflow:hidden}.report-track>i{display:block;height:100%}.brand-overview .report-footnote{display:flex;gap:6px;border-top:1px solid var(--border);padding-top:15px;margin:0;font-size:13px;line-height:1.7}.brand-overview .report-footnote>.i{margin-top:3px;flex-shrink:0}.intent-panel{padding:28px;border:1px solid var(--border);border-radius:10px;background:var(--surface);margin-bottom:28px}.intent-panel h2{font-size:25px;margin-bottom:13px}.intent-panel p{font-size:14px;color:var(--ink);line-height:1.85}.intent-panel p:last-child{margin:0}.intent-points{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:20px 0}.intent-points>div{padding:14px;background:var(--card);border:1px solid var(--border);border-radius:6px}.intent-points b{font-size:22px;display:block;font-weight:600;color:var(--ink)}.intent-points small{font-size:13px;color:var(--muted);display:block;margin-top:3px}.intent-panel .intent-links{display:flex;flex-wrap:wrap;gap:14px;font-size:13px;margin-top:17px;color:var(--ink);font-weight:600}.complaint-list-title{display:flex;justify-content:space-between;gap:15px;align-items:flex-end;margin-bottom:22px}.complaint-list-title h2{font-size:27px}.complaint-list-title>span{color:var(--muted);font-size:13px;white-space:nowrap}.list-controls{margin-bottom:18px}.status-tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:15px}.status-tabs a{display:inline-flex;gap:7px;align-items:center;background:var(--card);border:1px solid var(--border);border-radius:99px;padding:8px 12px;font-size:13px;font-weight:600;white-space:nowrap}.status-tabs a>span{font-size:13px;opacity:1}.status-tabs a[aria-current]{background:var(--surface);color:var(--ink);border-color:var(--border)}.list-search{display:flex;align-items:center;gap:9px}.list-search label{position:relative;display:flex;align-items:center;flex:1;min-width:0;margin:0}.list-search label>.i{position:absolute;left:13px;color:var(--muted)}.list-search input{width:100%;min-width:0;border:1px solid var(--border);background:var(--card);border-radius:5px;height:42px;padding:8px 12px 8px 37px;font-size:13px;color:var(--ink)}.list-search select{border:1px solid var(--border);background:var(--card);border-radius:5px;height:42px;padding:6px 25px 6px 10px;font-size:13px;max-width:180px;color:var(--ink)}.list-search button{border:1px solid var(--border);background:var(--surface);color:var(--ink);border-radius:5px;height:42px;padding:8px 15px;font-size:13px}.clist{display:grid;gap:16px}.crow{padding:25px 27px;border:1px solid var(--border);background:var(--card);border-radius:9px;min-width:0}.complaint-card-head{display:flex;gap:11px;align-items:center;margin-bottom:18px}.complaint-author{flex:1;min-width:0}.complaint-author strong{font-size:14px;font-weight:600;display:block}.complaint-author time{display:block;font-size:13px;color:var(--muted);margin-top:3px}.crow h3{font-size:20px;line-height:1.4;letter-spacing:-.015em;margin:12px 0}.crow .card-rating{margin-bottom:12px}.crow .complaint-brand{margin-bottom:2px}.complaint-excerpt{display:flex;align-items:flex-start;gap:18px;margin-bottom:18px}.complaint-excerpt>p{flex:1;min-width:0;font-size:14px;line-height:1.8;color:var(--muted);margin:0;overflow-wrap:anywhere}.excerpt-attachment{position:relative;width:110px;flex-shrink:0;display:block}.excerpt-attachment img{width:100%;height:110px;object-fit:cover;border-radius:5px;border:1px solid var(--border)}.excerpt-attachment>span{position:absolute;right:5px;bottom:5px;background:var(--surface);color:var(--ink);font-size:13px;border-radius:3px;padding:3px 5px}.reply-preview{display:block;border-left:3px solid var(--border);background:var(--surface);padding:13px 15px;margin:18px 0}.reply-preview>span{display:flex;gap:6px;align-items:center;font-size:13px;color:var(--ink);font-weight:600}.reply-preview>p{font-size:13px;color:var(--muted);margin:7px 0 0;line-height:1.65}.source-note{display:flex;align-items:flex-start;gap:7px;padding:10px 12px;background:var(--surface);border-left:3px solid var(--border);font-size:13px;color:var(--muted);line-height:1.6;margin:16px 0}.source-note>.i{margin-top:2px}.source-note.compact{padding:0;border:0;background:none;font-size:13px;margin:7px 0 13px}.cplx .source-note.compact{margin:0}.rating-summary{display:flex;align-items:center;gap:17px;margin:20px 0}.rating-summary>strong{font-size:43px;line-height:1;font-weight:600;color:var(--ink)}.rating-summary>strong>small{font-size:14px;font-weight:400;color:var(--muted)}.rating-summary>div{display:grid;gap:8px}.rating-summary>div>span:last-child{font-size:13px;color:var(--muted)}.rating-distribution{display:grid;gap:11px}.rating-distribution>div{display:flex;align-items:center;gap:10px;font-size:13px}.rating-distribution>div>span{min-width:25px;display:flex;align-items:center;gap:4px}.rating-distribution>div>.i{width:12px}.rating-distribution i{height:7px;border-radius:3px;background:var(--surface);flex:1;overflow:hidden}.rating-distribution i>b{display:block;height:100%;background:var(--surface)}.rating-distribution small{width:25px;text-align:right;color:var(--muted);font-size:13px}.side-note,.native-rating-note{font-size:13px;color:var(--muted);margin:17px 0 0;line-height:1.65}.native-rating-note{padding:10px;background:var(--surface);border-radius:5px}.period-chip{color:var(--muted)}.activity-total{display:flex;align-items:baseline;gap:8px}.activity-total strong{font-size:32px;font-weight:600;color:var(--ink)}.activity-total span{font-size:13px;color:var(--muted)}.activity-bars{display:flex;justify-content:space-between;gap:9px;align-items:flex-end;height:110px;margin-top:8px}.activity-bars>div{display:flex;flex:1;min-width:0;flex-direction:column;align-items:center;justify-content:flex-end;gap:5px}.activity-bars span,.activity-bars small{font-size:13px;color:var(--muted)}.activity-bars i{display:block;min-height:3px;width:100%;background:var(--surface);border-radius:3px 3px 0 0;max-width:22px}.brand-about p{overflow-wrap:anywhere;font-size:13px}.about-category,.brand-contact,.brand-website{display:flex;align-items:center;gap:7px;margin-top:13px;font-size:13px;color:var(--ink);overflow-wrap:anywhere}.about-category{padding:12px 0;border-block:1px solid var(--border)}.brand-website{font-weight:600}.brand-address{margin:14px 0 0}.related-brands{display:grid}.related-brands>a{display:flex;align-items:center;gap:10px;padding:13px 0;border-top:1px solid var(--border)}.related-brands>a:first-child{border:0;padding-top:0}.related-brands>a>span:nth-child(2){flex:1;min-width:0}.related-brands strong{display:block;font-size:13px;font-weight:600}.related-brands small{display:block;font-size:13px;color:var(--muted);margin-top:4px}.related-brands>a>.i{width:14px;height:14px;color:var(--muted)}.sidebar-help,.sidebar-tip{padding:26px 24px;background:var(--surface);border:1px solid var(--border);border-radius:9px}.sidebar-help>.i,.sidebar-tip>.i{width:30px;height:30px;color:var(--ink);margin-bottom:17px}.sidebar-help h3{font-size:23px;margin-bottom:13px}.sidebar-help p,.sidebar-tip p{font-size:13px;color:var(--muted);line-height:1.7;margin:12px 0 22px}.brand-faq{margin-top:28px}.brand-faq h2{font-size:25px;margin-bottom:18px}.brand-faq details{border-top:1px solid var(--border);padding:17px 0}.brand-faq details:last-child{padding-bottom:0}.brand-faq summary{display:flex;align-items:center;justify-content:space-between;gap:15px;list-style:none;cursor:pointer;font-size:14px;font-weight:600;color:var(--ink)}.brand-faq summary::-webkit-details-marker{display:none}.brand-faq details>p{font-size:13px;color:var(--muted);line-height:1.8;margin:14px 0 0}.brand-faq details[open] summary>.i{transform:rotate(45deg)}
/* Complaint detail and conversation */
.article{padding-bottom:64px}.c-detail{background:var(--card);border:1px solid var(--border);border-radius:10px;padding:31px}.c-detail h1{font-size:30px;line-height:1.3;letter-spacing:-.025em;margin-bottom:24px}.c-detail h1>a{color:var(--ink)}.detail-author{display:flex;align-items:center;gap:12px;margin:22px 0}.author-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:14px}.author-line strong{font-weight:600}.author-line>a{font-size:13px;color:var(--ink)}.author-meta{display:flex;align-items:center;gap:13px;font-size:13px;color:var(--muted);margin-top:5px}.author-meta>span{display:flex;align-items:center;gap:5px}.detail-rating{display:flex;align-items:center;gap:10px;margin:12px 0 25px}.detail-rating .star{width:29px;height:29px}.detail-rating .star>.i{width:23px;height:23px}.detail-rating>strong{font-size:20px;font-weight:600}.detail-status{margin-left:auto}.c-body{font-size:16px;line-height:1.85;color:var(--ink);overflow-wrap:anywhere}.c-body>p{margin:0 0 20px}.source-original{border-top:1px solid var(--border);padding-top:13px;margin:20px 0;color:var(--muted);font-size:13px}.source-original summary{display:flex;justify-content:space-between;align-items:center;gap:12px;cursor:pointer;list-style:none}.source-original summary::-webkit-details-marker{display:none}.source-original[open]>summary{margin-bottom:15px}.source-original>p{font-size:13px;line-height:1.8;overflow-wrap:anywhere;margin:10px 0}.resolution-banner{background:var(--surface);border:1px solid var(--border);border-radius:7px;padding:20px;color:var(--ink);margin:20px 0}.resolution-banner strong{font-size:20px;line-height:1.5;display:block;margin-bottom:12px}.resolution-banner span{display:flex;align-items:center;gap:8px;font-size:13px}.detail-actions{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--border);margin-top:25px;padding-top:13px}.attachment-gallery{display:flex;gap:12px;flex-wrap:wrap;margin:20px 0}.attachment-gallery a{display:flex;flex-direction:column;gap:7px;width:calc(50% - 6px);max-width:230px;font-size:13px;color:var(--ink)}.attachment-gallery img{height:190px;width:100%;object-fit:cover;border:1px solid var(--border);border-radius:6px}.attachment-gallery a>span{display:flex;align-items:center;gap:5px}.mobile-write-card{display:none}.write-card{display:flex;align-items:center;gap:14px;background:var(--surface);border:1px solid var(--border);border-radius:9px;padding:25px;color:var(--ink);font-weight:600;margin-bottom:20px}.write-card>.i{margin-left:auto}.write-avatar{display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:50%;background:var(--surface);color:var(--muted)}.write-card:hover{background:var(--surface);color:var(--ink)}.detail-brand-name{display:flex;align-items:center;gap:13px}.detail-brand-name h3{font-size:19px;margin-bottom:5px}.detail-brand-name>div>span{font-size:13px;color:var(--muted)}.mini-metrics{display:flex;background:var(--surface);border:1px solid var(--border);border-radius:5px;margin:20px 0;padding:16px;gap:20px}.mini-metrics>span{font-size:13px;flex:1;color:var(--muted)}.mini-metrics b{display:block;font-size:24px;line-height:1.1;color:var(--ink);font-weight:600;margin-bottom:7px}.related-complaints>a{display:flex;flex-direction:column;align-items:flex-start;gap:10px;border-top:1px solid var(--border);padding:17px 0}.related-complaints>a:last-child{padding-bottom:0}.related-complaints>a strong{font-size:13px;line-height:1.55;font-weight:600}.related-complaints>a>span:last-child{font-size:13px;display:flex;align-items:center;gap:6px;color:var(--muted);width:100%}.related-complaints>a>span:last-child .i:last-child{margin-left:auto}.sidebar-tip{margin-top:20px;background:var(--surface)}.sidebar-tip strong{display:block;font-size:16px}.sidebar-tip p{margin:10px 0 0}.responses{margin-top:30px}.responses>h2{font-size:25px;margin-bottom:22px}.response{background:var(--card);border:1px solid var(--border);border-radius:8px;padding:24px;margin-bottom:14px;scroll-margin-top:100px}.response.brand{background:var(--surface);border-left:3px solid var(--border)}.response.response-nested{margin-left:26px;border-left:3px solid var(--border)}.rhead{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.rhead>.avatar{width:35px;height:35px;font-size:17px}.rhead>span:nth-child(2){font-size:13px;font-weight:600}.tag{font-size:13px;color:var(--muted);background:var(--surface);border-radius:3px;padding:3px 7px;line-height:1.5}.rhead .when{font-size:13px;margin-left:auto;color:var(--muted)}.response>p{font-size:14px;line-height:1.8;color:var(--ink);overflow-wrap:anywhere}.response .source-note{font-size:13px;margin-bottom:0}.reply-parent{display:flex;align-items:center;gap:6px;color:var(--muted);font-size:13px;margin-bottom:14px}.responses>.form-card{margin-top:24px}.complaint-sidebar>.side-card{padding:24px}
/* Trend tables */
.trend-page{padding-bottom:60px}.trend-page-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-top:25px}.trend-page-head h1{font-family:var(--f-body);font-size:53px;font-weight:700}.trend-accent{color:var(--ink)}.trend-description{color:var(--muted);max-width:790px;font-size:15px;line-height:1.8;margin:22px 0 40px}.trend-columns{display:grid;grid-template-columns:2.5fr .9fr 1fr .8fr 32px;gap:24px;padding:15px 24px;font-size:13px;color:var(--muted)}.trend-columns>span:not(:first-child){text-align:center}.trend-wrap{display:grid;gap:10px}.trend-row{background:var(--card);border:1px solid var(--border);border-radius:8px;overflow:hidden}.trend-row>summary{display:grid;grid-template-columns:2.5fr .9fr 1fr .8fr 32px;gap:24px;align-items:center;padding:20px 24px;list-style:none;cursor:pointer}.trend-row>summary::-webkit-details-marker{display:none}.trend-brand-cell{display:flex;align-items:center;gap:18px;min-width:0}.trend-brand-cell .rank{font-size:20px;color:var(--muted);font-weight:600;min-width:29px}.trend-brand-name{min-width:0}.trend-brand-name strong{display:block;font-size:18px;font-weight:600}.trend-brand-name small{display:block;font-size:13px;color:var(--muted);margin-top:4px}.trend-chart svg{width:100%;height:48px;max-width:115px;color:var(--ink);display:block;margin:auto}.trend-change,.trend-total{text-align:center;font-size:16px;font-weight:600;color:var(--ink)}.trend-change .i{width:13px;height:13px}.trend-change.up{color:var(--ink)}.trend-change.down{color:var(--muted)}.expand-icon{width:29px;height:29px;border-radius:50%;border:1px solid var(--border);display:flex;align-items:center;justify-content:center;color:var(--muted)}.trend-expanded{border-top:1px solid var(--border);padding:20px 27px 23px;background:var(--surface);display:flex;align-items:center;gap:20px;justify-content:space-between}.trend-expanded p{font-size:13px;color:var(--muted);margin:0}.trend-expanded a{display:flex;gap:6px;align-items:center;color:var(--ink);font-size:13px;font-weight:600;white-space:nowrap}.trend-row[open] .expand-icon{transform:rotate(180deg)}
/* Forms, account and informational pages */
.auth-wrap{max-width:510px;padding-top:62px;padding-bottom:75px}.auth-wrap h1{font-family:var(--f-body);font-size:38px;text-align:center;margin-bottom:17px}.auth-wrap>.lead{color:var(--muted);font-size:14px;text-align:center;line-height:1.8;margin-bottom:28px}.auth-wrap .form-card{padding:28px}.auth-alt{text-align:center;color:var(--muted);font-size:13px;margin:23px 0 0}.auth-alt a{color:var(--ink);font-weight:600;text-decoration:underline}.field{margin-bottom:23px}.field>label{display:block;font-size:13px;font-weight:600;color:var(--ink);margin-bottom:8px}.field input:not([type=checkbox]),.field select,.field textarea{width:100%;border:1px solid var(--border);border-radius:5px;background:var(--card);color:var(--ink);padding:12px 14px;line-height:1.5;min-height:47px}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--border);outline:2px solid var(--brand);outline-offset:1px}.field textarea{min-height:210px;resize:vertical}.field .hint{display:block;font-size:13px;line-height:1.7;margin-top:8px}.field label .hint{display:inline;font-size:13px;font-weight:400}.page-narrow{max-width:870px;padding-top:44px;padding-bottom:70px}.page-narrow>h1{font-size:37px;margin-bottom:20px}.page-narrow>.form-card{padding:32px}.prose{font-size:15px;line-height:1.95;color:var(--muted);background:var(--card);padding:30px;border:1px solid var(--border);border-radius:9px}.prose h2{font-size:24px;margin:30px 0 14px}.prose h2:first-child{margin-top:0}.prose h3{font-size:19px;margin:22px 0 12px}.prose a{color:var(--ink);text-decoration:underline;text-underline-offset:3px}.prose ul{padding-left:22px}.updated{font-size:13px;color:var(--muted);margin-bottom:20px}.alert{padding:14px 17px;border-radius:6px;font-size:13px;line-height:1.7;margin-bottom:20px;border:1px solid transparent}.alert.err{background:var(--surface);color:var(--ink);border-color:var(--border)}.alert.info{background:var(--surface);color:var(--ink);border-color:var(--border)}.rating-input{display:flex;gap:5px;margin-top:9px}.rating-input button{width:45px;height:45px;border:0;background:var(--surface);color:var(--ink);display:flex;align-items:center;justify-content:center;transition:background .1s}.rating-input button .i{fill:currentColor;stroke-width:0;width:33px;height:33px}.rating-input button.on,.rating-input button.hover{background:var(--surface)}.rating-input[data-value="1"] button.on{background:var(--surface)}.rating-input[data-value="2"] button.on{background:var(--surface)}.rating-input[data-value="3"] button.on{background:var(--surface)}.rating-input[data-value="4"] button.on{background:var(--surface)}input[type=checkbox]{accent-color:#850711;width:17px;height:17px;flex-shrink:0}.form-card a{color:var(--ink);text-underline-offset:2px}.prose .form-card{border:0;padding:0}.search-results>.head h2{font-size:25px}.search-results .brand-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
/* Footer */
.site-footer{background:var(--surface);color:var(--muted);padding-top:55px}.footer-inner{display:grid;grid-template-columns:1.6fr 1fr 1.1fr 1fr;gap:45px;padding-bottom:45px}.footer-note{font-size:13px;color:var(--muted);line-height:1.85;max-width:285px;margin:20px 0 0}.site-footer h4{color:var(--ink);font-size:14px;margin-bottom:22px;font-weight:600}.site-footer ul{padding:0;margin:0;list-style:none;display:grid;gap:12px;font-size:13px;line-height:1.6}.site-footer a:hover{color:var(--ink)}.footer-bottom{display:flex;justify-content:space-between;align-items:center;gap:25px;flex-wrap:wrap;font-size:13px;color:var(--muted);border-top:1px solid var(--border);padding-block:22px}.theme-link{display:none}
/* Responsive layouts */
@media(min-width:1280px){.home-brands .brand-grid{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media(max-width:1160px){.header-inner{gap:22px}.header-search{max-width:280px}.header-nav{gap:17px}.header-actions{gap:17px}.brand-wordmark{width:176px}.header-actions .btn{padding-inline:19px;font-size:13px}.hero-in{gap:28px}.hero h1{font-size:55px}.hero-review{width:280px;margin-right:40px;padding:21px}.hero-shape{width:300px;height:300px}.hero-sticker{font-size:17px;max-width:190px}.layout-2{grid-template-columns:minmax(0,1fr) 290px;gap:22px}.brand-profile{padding-inline:26px}.profile-metrics{margin-inline:-26px}.profile-metrics>a,.profile-metrics>div{padding:18px 16px}.brand-profile>.source-note{margin-inline:-26px}.brand-head{gap:20px}.brand-heading h1{font-size:34px}.report-visual{gap:20px}.status-donut{width:120px;height:120px}.status-donut>div{width:94px;height:94px}.report-row{gap:8px;grid-template-columns:minmax(100px,1.5fr) 25px minmax(28px,1fr) 30px}.cat-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.feed{gap:15px}.cplx{padding:20px}.cplx-top .status{font-size:13px}.solution-row{gap:16px}}
@media(max-width:1000px){.header-nav,.header-actions .login-link,.header-actions .user-chip{display:none}.header-inner{min-height:74px;gap:24px}.header-search{max-width:none;margin-left:10px}.menu-btn{display:inline-flex}.header-actions{margin-left:0}.header-actions .btn{min-height:42px}.header-search input{height:42px}.profile-nav{top:74px;gap:25px}.hero-in{grid-template-columns:1.2fr 1fr;gap:25px;padding-block:55px;min-height:520px}.hero h1{font-size:46px}.hero-description{font-size:16px}.hero-stage{min-height:370px}.hero-review{width:250px;padding:19px;margin-right:20px}.hero-review h3{font-size:15px}.hero-review p{font-size:13px}.hero-shape{width:245px;height:290px;right:-10px;top:5px}.hero-shape>.i{width:160px;height:180px;left:45px}.hero-sticker{font-size:15px;bottom:0;right:-10px;padding:15px}.hero-search{padding-left:16px;gap:8px;min-height:60px}.hero-search input{font-size:14px}.hero-search .btn{min-height:45px;padding-inline:19px}.hero-proof{gap:20px;font-size:13px}.hero-proof strong{font-size:16px}.feed{grid-template-columns:repeat(2,minmax(0,1fr))}.brand-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.brand-head{flex-wrap:wrap}.brand-heading{flex-basis:calc(100% - 150px)}.profile-actions{flex-direction:row;align-items:center;width:100%;justify-content:flex-start;padding-left:136px;margin-top:-5px}.profile-actions>.btn{min-height:42px;font-size:13px}.brand-emblem.emblem-large{width:105px;height:105px}.profile-metrics{grid-template-columns:repeat(4,1fr)}.profile-metrics .metric-icon{display:none}.profile-metrics strong{font-size:23px}.layout-2{grid-template-columns:minmax(0,1fr) 265px;gap:20px}.brand-overview{padding:23px}.report-visual{flex-direction:column;gap:23px}.status-donut{width:135px;height:135px}.status-donut>div{width:105px;height:105px}.report-row{grid-template-columns:1.4fr 28px 1fr 32px}.side-card{padding:21px}.rating-summary{gap:12px}.rating-summary>strong{font-size:36px}.rating-summary .star{width:18px;height:18px}.rating-summary .star>.i{width:15px;height:15px}.brand-sidebar .sidebar-help{padding:22px}.intent-panel{padding:23px}.intent-points{gap:8px}.intent-points>div{padding:11px}.intent-points b{font-size:20px}.c-detail{padding:25px}.c-detail h1{font-size:26px}.crow{padding:22px}.list-search{flex-wrap:wrap}.list-search label{flex-basis:100%}.list-search select{flex:1;max-width:none}.crow .foot{gap:13px;font-size:13px}.read-complaint .i{display:none}.footer-inner{gap:25px;grid-template-columns:1.4fr 1fr 1fr}.footer-inner>nav:last-child{grid-column:2/4}.site-footer .brand-wordmark{width:180px}.trend-columns,.trend-row>summary{grid-template-columns:2.3fr .8fr 1fr .7fr 28px;gap:14px}.trend-brand-cell{gap:12px}.trend-brand-name strong{font-size:16px}.trend-brand-name small{font-size:13px}.trend-brand-cell .brand-logo{width:51px;height:51px}.home-cta h2{font-size:32px}.search-results .brand-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){html{scroll-padding-top:130px}.wrap{padding-inline:22px}.header-inner{min-height:70px;gap:15px}.header-search{display:none}.header-actions{margin-left:auto;gap:11px}.header-actions .btn{padding:10px 16px;font-size:13px}.brand-wordmark{width:181px;height:36px}.profile-nav{top:70px}.hero-in{grid-template-columns:1fr;padding-block:44px 38px;gap:25px;min-height:0}.hero-copy{max-width:650px}.hero h1{font-size:56px;max-width:620px}.hero-description{font-size:17px;max-width:530px}.hero-search{max-width:none;min-height:65px;padding-left:20px}.hero-search input{font-size:15px}.hero-search .btn{min-height:50px;padding-inline:26px}.hero-stage{min-height:360px;width:390px;max-width:100%;margin-inline:auto;margin-top:10px}.hero-review{width:290px;margin-right:70px;padding:23px}.hero-review h3{font-size:17px}.hero-review p{font-size:13px}.hero-shape{width:270px;height:290px;right:-15px}.hero-sticker{right:0;bottom:0;font-size:17px;max-width:195px}.hero-proof{gap:30px}.hero-proof strong{font-size:20px}.hero-shortcuts{font-size:13px}.hero-shortcuts>a:nth-of-type(3){display:none}.block,.spotlight{padding-block:44px}.section-heading h2{font-size:27px}.section-heading>a{font-size:13px}.cat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.cat{padding:18px 15px;gap:11px}.cat .ic{width:35px;height:35px}.cat b{font-size:13px}.cat small{font-size:13px}.solutions-section{padding-block:44px}.solutions-section h2{font-size:28px}.solution-row{padding:15px;gap:13px}.solution-brand strong{font-size:16px}.solution-rank{font-size:19px;min-width:20px;width:20px}.solution-row .brand-logo{width:49px;height:49px}.solution-score strong{font-size:24px}.solution-score .rating-symbol{width:25px;height:25px}.solution-score .rating-symbol .i{width:19px;height:19px}.solution-score small{display:none}.solution-filter{gap:12px;flex-wrap:wrap}.solution-filter select{flex:1;max-width:none;min-width:0}.period-label{font-size:13px}.filter-submit{padding:9px 12px;font-size:13px}.stats{grid-template-columns:repeat(2,1fr);gap:25px}.stat:nth-child(2){border:0}.stat b{font-size:38px}.stat span{font-size:13px}.steps{gap:23px}.step h3{font-size:20px}.step p{font-size:13px}.step .no{margin-bottom:15px}.home-cta{padding:30px;align-items:flex-start;flex-direction:column;gap:23px}.home-cta h2{font-size:32px}.directory-hero{padding-block:39px}.directory-hero h1{font-size:38px}.directory-hero p{font-size:15px}.directory-search{flex-wrap:wrap}.directory-search label:first-child{flex-basis:100%}.directory-search label:nth-child(2){flex:1}.directory-search .btn{font-size:13px}.directory-content{padding-block:30px 44px}.directory-toolbar{align-items:flex-start;flex-direction:column;gap:18px}.directory-toolbar h2{font-size:25px}.seg a{font-size:13px}.bcard{padding:20px}.bcard h3{font-size:20px}.bcard-stats{gap:9px}.bcard-stats b{font-size:17px}.bcard-stats small{font-size:13px}.bcard-category{font-size:13px}.crumbs{padding-block:16px;font-size:13px;gap:7px}.brand-profile{padding:25px 24px 0}.brand-heading h1{font-size:34px}.brand-rating{gap:8px}.brand-subline{gap:7px;font-size:13px}.profile-metrics{margin-inline:-24px}.profile-metrics>a,.profile-metrics>div{padding:18px 12px}.profile-metrics small{font-size:13px}.profile-metrics strong{font-size:23px}.brand-profile>.source-note{margin-inline:-24px;padding:9px 17px}.profile-nav{margin-bottom:20px;gap:25px;padding-inline:0}.profile-nav a{font-size:13px;padding:16px 0 13px}.layout-2{grid-template-columns:minmax(0,1fr);gap:27px}.brand-sidebar{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;align-items:start}.brand-sidebar .side-card{margin:0;height:100%}.brand-sidebar>.sidebar-help{grid-column:1/-1}.report-visual{flex-direction:row}.brand-overview{padding:25px}.status-donut{width:140px;height:140px}.status-donut>div{width:108px;height:108px}.brand-overview .report-footnote{font-size:13px}.brand-complaints{margin-top:25px}.intent-panel{padding:25px}.intent-points{gap:12px}.intent-points>div{padding:15px}.intent-points b{font-size:24px}.complaint-sidebar{display:none}.mobile-write-card{display:block;margin-top:17px}.mobile-write-card .write-card{padding:18px 23px;margin:0}.c-detail{padding:28px}.c-detail h1{font-size:29px}.article{padding-bottom:45px}.c-body{font-size:16px}.rhead .when{font-size:13px}.trend-page-head h1{font-size:45px}.trend-description{font-size:14px;margin-bottom:25px}.trend-columns,.trend-row>summary{grid-template-columns:2.2fr .85fr .8fr 26px;gap:12px}.trend-columns>span:nth-child(4),.trend-total{display:none}.trend-row>summary{padding:18px}.trend-columns{padding-inline:18px}.trend-chart svg{max-width:85px}.trend-brand-cell .brand-logo{width:47px;height:47px}.trend-brand-cell{gap:10px}.trend-brand-cell .rank{font-size:16px;min-width:20px}.trend-brand-name strong{font-size:14px}.trend-brand-name small{font-size:13px}.trend-change{font-size:13px}.trend-expanded{padding:18px;align-items:flex-start;flex-direction:column;gap:12px}.trend-expanded p{font-size:13px}.page-hero{padding-block:32px}.page-hero h1{font-size:32px}.page-hero p{font-size:14px}.page-narrow{padding-top:35px;padding-bottom:48px}.page-narrow>h1{font-size:32px}.prose{padding:24px;font-size:14px}.prose h2{font-size:22px}.page-narrow>.form-card{padding:25px}.footer-inner{grid-template-columns:repeat(3,1fr);gap:28px}.footer-inner>div:first-child{grid-column:1/-1}.footer-note{max-width:450px}.footer-inner>nav:last-child{grid-column:auto}.footer-bottom{gap:12px;font-size:13px}.site-footer{padding-top:40px}.footer-inner{padding-bottom:30px}.site-footer ul{font-size:13px}.site-footer h4{font-size:13px}.brand-page{padding-bottom:45px}.auth-wrap{padding-top:40px;padding-bottom:50px}.search-results .brand-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:480px){.wrap{padding-inline:18px}.brand-wordmark{width:162px;height:32px}.header-inner{gap:10px;min-height:68px}.header-actions{gap:9px}.header-actions .btn{width:38px;min-height:38px;padding:9px}.hide-mob{display:none!important}.icon-btn{width:36px;height:36px}.profile-nav{top:68px}.hero-in{padding-block:36px 31px;gap:20px}.hero-kicker{font-size:13px;margin-bottom:19px}.hero h1{font-size:43px;line-height:1.05;letter-spacing:-.04em}.hero-description{font-size:15px;line-height:1.7;margin:20px 0 23px}.hero-search{min-height:59px;padding:6px 6px 6px 16px;gap:8px;box-shadow:none}.hero-search input{font-size:13px}.hero-search>.i{width:19px;height:19px}.hero-search .btn{min-height:44px;padding-inline:19px;font-size:13px}.hero-proof{gap:26px;margin-top:23px;font-size:13px}.hero-proof strong{font-size:18px}.hero-stage{min-height:315px;margin-top:5px;width:320px}.hero-review{width:250px;margin-right:40px;padding:19px}.hero-review h3{font-size:15px}.hero-review p{font-size:13px}.hero-shape{width:235px;height:240px;top:9px;right:-16px}.hero-shape>.i{width:145px;height:145px;left:45px;top:43px}.hero-sticker{font-size:15px;padding:15px 17px;right:-2px;max-width:170px;bottom:-1px}.hero-sticker span{font-size:13px}.hero-shortcuts{gap:6px;font-size:13px}.hero-shortcuts>a{padding:4px 7px}.section-heading{gap:12px;align-items:flex-start;margin-bottom:22px}.section-heading h2{font-size:24px}.section-heading>a{font-size:13px;padding-top:5px;gap:4px}.section-heading>a .i{width:12px;height:12px}.section-description{font-size:13px;line-height:1.8}.feed{grid-template-columns:1fr;gap:14px}.cplx{padding:23px}.cplx h3{font-size:19px}.cplx-top strong{font-size:14px}.cplx-top .status{font-size:13px}.cat-grid{gap:10px}.cat{padding:16px 13px;gap:9px}.cat .ic{width:30px;height:30px}.cat .ic>.i{width:17px;height:17px}.cat b{font-size:13px}.cat small{font-size:13px}.brand-grid,.search-results .brand-grid{grid-template-columns:1fr;gap:13px}.home-brands .brand-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.home-brands .bcard{padding:16px}.home-brands .bcard h3{font-size:18px}.home-brands .bcard-head .brand-emblem{width:48px;height:48px;padding:8px}.home-brands .bcard-arrow{width:23px;height:23px}.home-brands .bcard .bcard-stats{gap:8px}.home-brands .bcard-stats span:last-child{display:none}.home-brands .bcard-stats small{font-size:13px}.solutions-section h2{font-size:25px}.solution-row{gap:10px;padding:14px 12px}.solution-brand strong{font-size:14px}.solution-brand small{font-size:13px}.solution-score strong{font-size:22px}.solution-score{gap:6px}.solution-score>.rating-symbol{width:22px;height:22px}.solution-row .brand-logo{width:42px;height:42px}.solution-rank{font-size:16px;min-width:17px;width:17px}.solution-filter select{font-size:13px}.period-label{display:none}.solution-note{font-size:13px;line-height:1.7}.stats{gap:24px}.stat b{font-size:34px}.stat span{font-size:13px}.steps{grid-template-columns:1fr;gap:25px}.step{position:relative;padding-left:61px;min-height:60px}.step .no{position:absolute;left:0;top:0}.step h3{font-size:21px;margin-bottom:8px}.step p{font-size:13px;max-width:none;margin:0}.home-cta{padding:25px}.home-cta h2{font-size:29px}.home-cta p{font-size:13px}.directory-hero h1{font-size:33px}.directory-hero p{font-size:14px;line-height:1.7}.directory-search{gap:8px}.directory-search input,.directory-search select{height:47px;font-size:13px}.directory-search .btn{height:47px;padding-inline:16px;font-size:13px}.seg{width:100%;justify-content:space-between}.seg a{padding:8px 11px;font-size:13px}.brand-profile{padding:22px 20px 0}.brand-head{gap:15px;padding-bottom:22px;align-items:flex-start}.brand-emblem.emblem-large{width:75px;height:75px;padding:12px;border-radius:8px}.brand-heading{flex-basis:calc(100% - 95px)}.brand-heading h1{font-size:28px;line-height:1.15;overflow-wrap:anywhere}.brand-subline{font-size:13px;gap:5px;margin-bottom:8px}.brand-subline>span{display:none}.brand-rating{font-size:13px;gap:6px;margin-top:11px}.brand-rating .stars .star{width:20px;height:20px}.brand-rating .stars .i{width:16px;height:16px}.brand-rating strong{font-size:17px}.brand-rating>a{flex-basis:100%;margin-top:3px}.profile-actions{padding-left:0;width:100%;gap:12px;margin-top:0}.profile-actions>.btn{flex:1;font-size:13px;padding-inline:15px}.profile-actions .copy-link{font-size:13px}.profile-metrics{grid-template-columns:repeat(2,1fr);margin-inline:-20px}.profile-metrics>:nth-child(2){border-right:0}.profile-metrics>:nth-child(-n+2){border-bottom:1px solid var(--border)}.profile-metrics>a,.profile-metrics>div{padding:16px 20px;gap:12px}.profile-metrics .metric-icon{display:flex;width:31px;height:31px}.profile-metrics .metric-icon>.i{width:16px;height:16px}.profile-metrics strong{font-size:22px}.profile-metrics small{font-size:13px}.brand-profile>.source-note{margin-inline:-20px;justify-content:flex-start;font-size:13px;padding:9px 17px}.profile-nav{gap:23px}.profile-nav a{font-size:13px}.profile-nav .i{display:none}.brand-overview{padding:22px 20px}.panel-heading{align-items:flex-start;gap:15px}.panel-heading h2{font-size:23px}.report-period{font-size:13px;padding-top:6px}.brand-overview>p{font-size:13px;line-height:1.85}.report-visual{flex-direction:column;gap:22px;margin:23px 0}.status-donut{width:135px;height:135px}.status-donut>div{width:105px;height:105px}.report-row{grid-template-columns:1.45fr 25px 1fr 32px;font-size:13px;gap:8px}.intent-panel{padding:22px 20px}.intent-panel h2{font-size:23px}.intent-panel p{font-size:13px;line-height:1.9}.intent-points{gap:8px;margin:17px 0}.intent-points>div{padding:11px}.intent-points b{font-size:22px}.intent-points small{font-size:13px;line-height:1.6}.intent-panel .intent-links{font-size:13px;gap:12px}.complaint-list-title{align-items:flex-start}.complaint-list-title h2{font-size:24px}.complaint-list-title>.span{font-size:13px}.eyebrow{font-size:13px}.status-tabs{gap:6px}.status-tabs a{padding:7px 9px;font-size:13px;gap:5px}.status-tabs a>span{font-size:13px}.list-search input{font-size:13px}.crow{padding:22px 20px}.crow h3{font-size:19px}.complaint-excerpt{gap:12px}.complaint-excerpt>p{font-size:13px;line-height:1.8}.excerpt-attachment{width:83px}.excerpt-attachment img{height:92px}.crow .foot{flex-wrap:wrap;row-gap:10px;column-gap:15px;font-size:13px}.crow .foot .read-complaint{margin-left:auto}.complaint-card-head .status{font-size:13px;padding:4px 6px}.complaint-author strong{font-size:13px}.complaint-author time{font-size:13px}.source-note.compact{font-size:13px}.brand-sidebar{grid-template-columns:1fr;gap:17px}.brand-sidebar .side-card{padding:23px}.brand-faq{padding:23px 20px}.brand-faq h2{font-size:23px}.brand-faq summary{font-size:13px;line-height:1.6}.brand-faq details>p{font-size:13px}.c-detail{padding:24px 21px}.c-detail h1{font-size:25px;margin-bottom:20px}.detail-author{gap:11px;margin:20px 0}.author-line{font-size:13px;gap:6px}.author-line>a{font-size:13px}.author-meta{font-size:13px;gap:10px}.c-body{font-size:15px;line-height:1.85}.detail-rating .star{width:26px;height:26px}.detail-rating .star>.i{width:21px;height:21px}.detail-rating{gap:9px;flex-wrap:wrap}.detail-status{font-size:13px}.c-detail .source-note{font-size:13px;margin:15px 0;padding:10px}.source-original{font-size:13px}.source-original>p{font-size:13px}.resolution-banner{padding:17px}.resolution-banner strong{font-size:18px}.resolution-banner span{font-size:13px;align-items:flex-start}.detail-actions .copy-link{font-size:13px}.responses>h2{font-size:23px}.response{padding:21px}.response.response-nested{margin-left:15px}.rhead{gap:8px;margin-bottom:13px}.rhead .when{width:100%;margin-left:43px;margin-top:-4px;font-size:13px}.rhead>span:nth-child(2){font-size:13px}.rhead .tag{font-size:13px}.response>p{font-size:13px}.reply-parent{font-size:13px;line-height:1.7}.attachment-gallery a{width:calc(50% - 6px)}.attachment-gallery img{height:160px}.trend-page-head{margin-top:16px}.trend-page-head h1{font-size:39px}.trend-page-head .copy-link{font-size:13px}.trend-page .trend-description{font-size:13px;line-height:1.85}.trend-columns{font-size:13px;grid-template-columns:1fr 60px 56px 22px;gap:9px;padding-inline:13px}.trend-row>summary{grid-template-columns:1fr 60px 56px 22px;gap:9px;padding:17px 13px}.trend-brand-cell{gap:8px}.trend-brand-cell .brand-logo{width:35px;height:35px}.trend-brand-cell .brand-emblem{padding:5px;border-radius:5px;font-size:13px}.trend-brand-cell .rank{font-size:13px;min-width:16px}.trend-brand-name strong{font-size:13px;line-height:1.4}.trend-brand-name small{font-size:13px;line-height:1.6}.trend-change{font-size:13px}.expand-icon{width:22px;height:22px}.expand-icon .i{width:13px;height:13px}.trend-chart svg{max-width:60px}.home-trend .trend-columns{font-size:13px}.trend-expanded{padding:16px}.trend-expanded p,.trend-expanded a{font-size:13px}.footer-inner{grid-template-columns:1fr 1fr;gap:27px}.footer-inner>nav:last-child{grid-column:auto}.footer-inner>nav:nth-child(3){grid-column:2;grid-row:2/4}.footer-note{font-size:13px}.footer-bottom{font-size:13px;gap:9px}.auth-wrap{padding-top:36px}.auth-wrap h1{font-size:34px}.auth-wrap .form-card{padding:24px}.auth-wrap>.lead{font-size:13px}.page-narrow>h1{font-size:29px}.page-narrow>.form-card{padding:23px}.page-hero h1{font-size:29px}.prose{padding:23px;font-size:13px}.prose h2{font-size:21px}.field{margin-bottom:20px}.field>label{font-size:13px}.field input:not([type=checkbox]),.field select,.field textarea{font-size:14px}.page-narrow>p{font-size:13px;line-height:1.8}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{transition:none!important}}

/* Feed listing and compact filter controls */
.feed-hero{background:var(--surface);border-bottom:1px solid var(--border);padding:50px 0}.feed-hero>.wrap{display:flex;align-items:center;justify-content:space-between;gap:35px}.feed-hero h1{font-family:var(--f-body);font-size:39px;line-height:1.15;max-width:680px;margin:12px 0 18px}.feed-hero p{color:var(--muted);font-size:15px;margin:0}.feed-hero .btn{flex-shrink:0}.feed-page{padding-block:32px 64px}.side-list{display:grid}.side-list>a{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:12px 0;border-bottom:1px solid var(--border);font-size:13px}.side-list>a:last-child{border:0;padding-bottom:0}.side-list>a>span:first-child{display:flex;align-items:center;gap:8px}.side-list .n{font-size:13px;color:var(--muted)}.list-search .sort-select{flex:0 0 auto}.list-search .sort-select select{width:100%}.list-search .search-submit{flex-shrink:0;display:flex;align-items:center;justify-content:center}.report-mark{display:none}.report-row .report-track{min-width:0}.intent-links .i{width:13px;height:13px;vertical-align:middle}
@media(max-width:760px){.feed-hero{padding:35px 0}.feed-hero>.wrap{align-items:flex-start;flex-direction:column;gap:22px}.feed-hero h1{font-size:32px}.feed-hero p{font-size:13px}.feed-page{padding-block:26px 45px}.list-search .filter-input{flex-basis:100%}.list-search .sort-select{flex:1 1 0}.list-search .sort-select select{max-width:none}.list-search .search-submit{min-width:45px}.feed-sidebar{margin-top:10px}}

.search-examples{font-size:13px;color:var(--muted);margin:14px 0 0;line-height:1.7}.search-examples>a{color:var(--ink);text-decoration:underline;text-underline-offset:3px}.search-guide{font-size:13px;color:var(--muted);margin:15px 0 0;line-height:1.7}@media(max-width:480px){.search-examples{font-size:13px}.search-guide{font-size:13px}}

/* Member profiles and owner acknowledgements */
.profile-editor,.thanks-editor{padding:28px;margin-bottom:30px}.profile-editor h2,.thanks-editor h2{font-family:var(--f-body);font-size:26px;margin:8px 0 12px}.profile-editor p,.thanks-editor>p{font-size:14px;color:var(--muted);line-height:1.7}.profile-editor form,.thanks-editor form{margin-top:22px}.profile-fields{display:grid;grid-template-columns:1fr 1fr;gap:22px}.profile-fields input[type=file]{padding:11px;border:1px solid var(--border);border-radius:8px;width:100%;background:white;font:inherit}.profile-remove{display:flex;gap:9px;align-items:center;font-size:13px;margin:0 0 20px}.profile-remove input{flex-shrink:0}.profile-thanks{color:var(--brand);font-size:13px}.comment-identity{display:flex;align-items:center;gap:11px;margin-bottom:22px;padding-bottom:17px;border-bottom:1px solid var(--border)}.comment-identity>span{display:grid;gap:3px}.comment-identity strong{font-size:14px}.comment-identity small{font-size:13px;color:var(--muted)}.comment-identity>a{margin-left:auto;font-size:13px;text-decoration:underline}.thanks-editor{background:var(--surface);border-color:var(--border);margin-top:24px;scroll-margin-top:100px}.resolution-banner strong{white-space:pre-line;overflow-wrap:anywhere;font-size:clamp(18px,2vw,27px)}.resolution-banner span{flex-wrap:wrap}
@media(max-width:640px){.profile-fields{grid-template-columns:1fr;gap:0}.profile-editor,.thanks-editor{padding:21px}.profile-editor h2,.thanks-editor h2{font-size:23px}.comment-identity{flex-wrap:wrap}.comment-identity>a{margin-left:45px}.profile-remove{align-items:flex-start;line-height:1.7}}

.header-search input{min-width:0}.header-search .header-search-submit{flex-shrink:0;border:0;border-radius:6px;background:var(--brand,var(--surface));color:var(--ink);font:inherit;font-size:13px;font-weight:700;padding:8px 11px;cursor:pointer}.header-search .header-search-submit:hover{filter:none}.header-search .header-search-submit:focus-visible{outline:2px solid currentColor;outline-offset:2px}

.page-hero .header-search{display:flex;width:100%;margin-inline:0;gap:8px}.page-hero .header-search input{flex:1}.header-search .header-search-submit{margin-left:6px}
.withdrawn-note{background:var(--card)}.withdrawn-message{margin-top:22px;padding:26px 30px;border-radius:18px;background:var(--surface);color:var(--ink)}.withdrawn-note .withdrawn-message blockquote{margin:0;padding:0;border:0;color:var(--ink);font-size:clamp(18px,1.65vw,24px);line-height:1.4;font-weight:700;white-space:pre-line;overflow-wrap:anywhere}.withdrawn-note .withdrawn-line{display:flex;align-items:flex-start;gap:9px;margin:16px 0 0;color:var(--ink);font-size:14px;line-height:1.6;font-weight:500}.withdrawn-info{display:inline-flex;align-items:center;justify-content:center;flex:0 0 18px;width:18px;height:18px;margin-top:2px;border-radius:50%;background:var(--card);color:var(--muted);font-size:13px;line-height:1;font-weight:700}.withdrawn-views{display:inline-flex;align-items:center;gap:5px;margin-left:auto;color:var(--muted);font-weight:600;font-variant-numeric:tabular-nums}@media(max-width:600px){.withdrawn-message{margin-top:18px;padding:21px 22px;border-radius:15px}.withdrawn-note .withdrawn-message blockquote{font-size:18px;line-height:1.55}.withdrawn-note .withdrawn-line{font-size:13px;margin-top:13px}}

.brand-emblem.response-brand-logo{width:84px;height:48px;padding:6px;border-radius:7px;background:var(--card)}.response-brand-logo img{object-fit:contain}@media(max-width:600px){.brand-emblem.response-brand-logo{width:72px;height:44px;padding:5px}}

.analytics-consent{position:fixed;left:20px;bottom:20px;z-index:80;max-width:490px;padding:22px;background:var(--card);color:var(--ink);border:1px solid var(--border);border-radius:12px;box-shadow:none}.analytics-consent strong{font-size:17px}.analytics-consent p{font-size:13px;line-height:1.7;margin:10px 0 16px}.analytics-consent .actions{display:flex;align-items:center;flex-wrap:wrap;gap:9px}.analytics-consent .btn{font-size:13px;padding:10px 15px}.analytics-consent a{font-size:13px;text-decoration:underline}@media(max-width:600px){.analytics-consent{left:12px;right:12px;bottom:12px;padding:19px;max-width:none}}
.site-header,.site-footer,.sheet,.hero-sticker{background:var(--surface)}.site-header{border-bottom-color:var(--border)}.brand-wordmark{width:205px;height:54px;object-fit:contain;background:var(--card);border-radius:8px;padding:5px 10px}.site-footer .brand-wordmark{width:230px;height:62px}.btn-primary,.btn-primary:hover,.mobile-search button{color:var(--ink)}.btn-primary:hover{background:var(--surface);border-color:var(--border)}.hero{background:var(--surface)}.hero h1 span{color:var(--ink)}.hero-shape{background:var(--surface)}.hero-search .btn{background:var(--surface);border-color:var(--border)}.hero-search .btn:hover{background:var(--surface)}.hero-kicker,.hero-description{color:var(--muted)}.hero-sticker span{color:var(--muted)}.brand-about p{white-space:pre-line}.editorial-profile{border-top:1px solid var(--border);padding-top:16px;margin-top:16px}.editorial-profile h4{font-size:14px;margin:0 0 9px}.editorial-profile .editorial-label{display:inline-flex;font-size:13px;background:var(--brand-weak);color:var(--brand-ink);border-radius:5px;padding:4px 7px;margin-bottom:10px}.editorial-profile .editorial-note{font-size:13px;line-height:1.65;color:var(--muted)}.editorial-profile ul{padding-left:18px;display:grid;gap:7px;font-size:13px}.editorial-profile a{color:var(--link);text-decoration:underline;text-underline-offset:3px}.editorial-profile time{font-size:13px;color:var(--muted)}
@media(max-width:600px){.site-header .brand-wordmark{width:166px;height:46px}.site-footer .brand-wordmark{width:210px;height:58px}}


/* Reading scale and consistent public components */
html{scroll-padding-top:100px;scroll-behavior:auto}
body{background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:16px;line-height:1.65;font-weight:400}
h1,h2,h3,h4{font-family:var(--f-body);font-weight:700;color:var(--heading);letter-spacing:-.035em;line-height:1.3}
h1{font-size:40px}h2{font-size:28px}h3{font-size:20px}h4{font-size:16px}
p{line-height:1.65}button,input,select,textarea{font-family:var(--f-body)}
.wrap{max-width:1200px;padding-inline:28px}
a:hover{color:var(--link)}
.muted,.hint,.section-description,.brand-about p,.report-footnote,.source-note,.editorial-note{color:var(--muted)}
:focus-visible{outline:2px solid var(--brand);outline-offset:3px}
.skip{color:#fff;background:var(--brand);border-radius:4px}
.btn{border-radius:999px;min-height:48px;padding:12px 22px;font-size:15px;font-weight:600;box-shadow:none;transition:background-color .12s,border-color .12s}
.btn-primary,.btn-primary:hover,.mobile-search button,.header-search-submit{background:var(--brand);border-color:var(--brand);color:#fff}
.btn-primary:hover{background:var(--brand-ink);border-color:var(--brand-ink)}
.btn-ghost,.btn-secondary{color:var(--ink);background:#fff;border:1px solid var(--border)}
.btn-ghost:hover,.btn-secondary:hover{color:var(--heading);background:var(--surface);border-color:#b9c1cb}
button:disabled,input:disabled,select:disabled{opacity:1;cursor:not-allowed;background:var(--surface);color:var(--muted)}
.site-header{min-height:76px;background:#fff;color:var(--ink);border-bottom:1px solid var(--border)}
.header-inner{min-height:76px;gap:28px}
.wordmark{display:inline-flex;align-items:center;gap:8px;white-space:nowrap;font-family:var(--f-body);font-size:25px;font-weight:700;letter-spacing:-.06em;line-height:1.2;color:var(--heading)}
.wordmark-symbol{display:block;width:30px;height:30px;flex:0 0 30px;color:var(--brand)}
.wordmark-mark{color:var(--brand)}
.header-nav{gap:27px}
.header-nav a{font-size:15px;font-weight:600;color:var(--muted);border-bottom-width:3px}
.header-nav a:hover,.header-nav a[aria-current]{color:var(--brand);border-bottom-color:var(--brand)}
.header-actions{gap:18px}
.login-link,.user-chip{color:var(--ink);font-size:14px;font-weight:500}
.login-link:hover,.user-chip:hover{color:var(--brand)}
.header-search{max-width:300px;margin-left:auto}
.header-search input{height:46px;border:1px solid var(--border);border-radius:999px;background:var(--surface);color:var(--ink);font-size:15px}
.header-search .header-search-submit{min-height:36px;font-size:14px;font-weight:600;border-radius:999px;color:#fff}
.header-search>.i{color:var(--muted)}
.icon-btn{width:44px;height:44px;min-width:44px;min-height:44px;background:#fff;color:var(--ink);border:1px solid var(--border);border-radius:50%}
.sheet{background:#fff;border-top:1px solid var(--border);max-height:calc(100dvh - 76px)}
.sheet .wrap>a,.sheet form>button{color:var(--ink);font-size:16px;min-height:44px;border-color:var(--border)}
.sheet .wrap>a:hover{color:var(--brand)}
.mobile-search{border:1px solid var(--border);border-radius:14px;background:#fff}
.mobile-search input{font-size:16px;color:var(--ink);min-height:46px}
.mobile-search button{min-width:46px;color:#fff}
.hero-stage,.hero-shape,.hero-sticker,.directory-art{display:none!important}
.hero,.directory-hero,.feed-hero,.page-hero{background:#fff;border-bottom:1px solid var(--border)}
.hero h1,.directory-hero h1,.feed-hero h1,.page-hero h1,.trend-page-head h1,.page-narrow>h1,.auth-wrap h1{font-family:var(--f-body);font-size:36px;line-height:1.25;font-weight:600;letter-spacing:-.035em}
.directory-hero p,.feed-hero p,.page-hero p,.auth-wrap>.lead{font-size:16px;line-height:1.65;color:var(--muted)}
.directory-hero h1 span{color:var(--heading)}
.directory-canvas,.tint,.spotlight,.solutions-section{background:var(--bg)}
.directory-hero,.feed-hero{padding-block:46px}
.directory-content,.feed-page{padding-block:32px 56px}
.directory-toolbar{gap:20px;flex-wrap:wrap}
.directory-toolbar h2{font-size:23px}
.directory-toolbar p{font-size:14px;color:var(--muted)}
.directory-search input,.directory-search select,.list-search input,.list-search select,.field input:not([type=checkbox]),.field textarea,.field select{border:1px solid var(--border);border-radius:14px;background:#fff;color:var(--ink);font-size:16px;min-height:48px}
.directory-search input::placeholder,.list-search input::placeholder,.field input::placeholder,.field textarea::placeholder,.clean-search input::placeholder{color:#626b77;opacity:1}
.directory-search input:focus,.directory-search select:focus,.list-search input:focus,.list-search select:focus,.field input:focus,.field textarea:focus,.field select:focus{outline:2px solid var(--brand);outline-offset:2px;border-color:var(--brand)}
.field>label{font-size:15px;font-weight:500;color:var(--ink)}
.field .hint,.field label .hint{font-size:13px;line-height:1.6;color:var(--muted)}
.panel,.side-card,.form-card,.bcard,.cplx,.crow,.brand-profile,.c-detail,.response,.brand-faq,.profile-editor,.thanks-editor{border:1px solid var(--border);background:#fff;border-radius:16px;box-shadow:none}
.bcard:hover,.cplx:hover{border-color:#b8bbc6;box-shadow:none}
.bcard h3,.crow h3,.cplx h3{font-size:20px;line-height:1.4;font-weight:600}
.bcard-category,.bcard-stats small,.bcard-stats span,.complaint-author time,.cplx-top time,.crow .foot,.source-note,.editorial-profile time{font-size:13px;color:var(--muted)}
.bcard-stats b,.bcard-stats strong{font-size:19px;color:var(--ink)}
.bcard-arrow,.brand-response-tag,.category-label,.seg{background:var(--surface);color:var(--ink)}
.seg{padding:5px;border-radius:999px;gap:4px}
.seg a{font-size:14px;padding:9px 16px;color:var(--muted);border:1px solid transparent;border-radius:999px}
.seg a[aria-current]{background:#fff;border-color:var(--border);color:var(--heading);box-shadow:none}
.cat{background:#fff;border:1px solid var(--border);border-radius:14px}
.cat .ic{background:var(--surface);color:var(--ink);border-radius:10px}
.cat b{font-size:14px;line-height:1.5;font-weight:500}
.cat small{font-size:13px;color:var(--muted)}
.empty{padding:32px 24px;text-align:left;color:var(--muted);font-size:16px}
.empty h3{font-size:21px;line-height:1.4;color:var(--heading)}
.empty p{font-size:15px;line-height:1.65}
.empty>.i{color:var(--muted);width:28px;height:28px}
.empty .btn{margin-top:2px}
.side-card h3,.sidebar-help h3,.sidebar-tip h3{font-size:20px;line-height:1.4}
.sidebar-help,.sidebar-tip,.write-card,.intent-panel,.brand-overview,.thanks-editor,.resolution-banner{background:var(--surface);border:1px solid var(--border);border-radius:14px;color:var(--ink)}
.sidebar-help>.i,.sidebar-tip>.i,.write-card>.i{color:var(--brand)}
.sidebar-help p,.sidebar-tip p,.intent-panel p,.brand-overview>p{font-size:15px;line-height:1.65;color:var(--muted)}
.write-card{font-size:15px;font-weight:500}
.write-card:hover{background:#edf0f4;color:var(--heading)}
.prose,.c-body{font-size:16px;line-height:1.75;color:var(--ink)}
.prose{padding:28px;border:1px solid var(--border);border-radius:14px;background:#fff}
.prose p,.c-body p,.response>p{font-size:16px;line-height:1.75}
.prose a,.form-card a:not(.btn),.editorial-profile a,.source-original a{color:var(--link);text-decoration:underline;text-underline-offset:3px}
.prose h2{font-size:24px;line-height:1.35}
.prose h3{font-size:20px;line-height:1.4}
.brand-heading h1,.c-detail h1{font-size:32px;line-height:1.3;letter-spacing:-.03em}
.brand-subline,.brand-rating,.profile-metrics small,.brand-profile>.source-note,.brand-about p,.editorial-profile .editorial-note,.editorial-profile ul,.brand-faq summary,.brand-faq details>p{font-size:14px;line-height:1.65}
.brand-profile>.source-note{background:var(--surface);color:var(--muted)}
.profile-nav{background:#fff;top:76px;border-bottom:1px solid var(--border)}
.profile-nav a{font-size:14px;color:var(--muted);padding-block:15px 13px}
.profile-nav a[aria-current]{color:var(--heading);border-color:var(--brand)}
.profile-nav a>span{font-size:13px;color:var(--muted);background:var(--surface);opacity:1}
.profile-metrics strong{font-size:25px;font-weight:600;color:var(--heading)}
.status{font-size:13px;line-height:1.4;font-weight:500;background:var(--surface);color:var(--muted);padding:5px 8px;border-radius:4px}
.status.ok{background:var(--ok-bg);color:var(--ok)}
.status.ans{background:var(--ans-bg);color:var(--ans)}
.status.wait{background:var(--warn-bg);color:var(--warn)}
.status-tabs a{font-size:14px;border-color:var(--border);border-radius:999px;padding:10px 15px}
.status-tabs a>span{font-size:13px;opacity:1;color:var(--muted)}
.status-tabs a[aria-current]{color:var(--brand-ink);background:var(--brand-weak);border-color:var(--brand)}
.status-tabs a[aria-current]>span{color:var(--brand-ink)}
.status-donut{background:var(--surface);border:10px solid var(--border)}
.status-donut>div{background:#fff;max-width:100%;max-height:100%}
.status-donut span{font-size:13px}
.report-row,.report-period,.report-footnote,.trend-description{font-size:14px;line-height:1.6}
.report-track,.legend-dot.waiting{background:#e2e6ec}
.legend-dot.resolved,.report-track>.resolved{background:var(--brand)}
.legend-dot.answered,.report-track>.answered{background:#7b8796}
.legend-dot.waiting,.report-track>.waiting{background:#c4ccd6}
.report-track{height:8px}
.stars{--star-color:var(--brand)}
.stars.rating-1,.stars.rating-2,.stars.rating-3,.stars.rating-4{--star-color:var(--brand)}
.stars .star{background:var(--surface);color:var(--muted)}
.stars .star .i{color:var(--muted)}
.stars .star.on{background:var(--star-color)}
.stars .star.on .i{color:#fff}
.trend-page-head h1{font-size:34px}
.trend-columns,.trend-brand-name small,.trend-expanded p,.trend-expanded a{font-size:13px;line-height:1.6}
.trend-brand-name strong{font-size:15px;line-height:1.5}
.trend-row{background:#fff;border-color:var(--border)}
.trend-row>summary{background:#fff}
.trend-row[open]>summary{background:var(--surface)}
.trend-change{font-size:14px}
.pager{gap:12px}
.pager a,.pager span{font-size:14px;min-width:44px;min-height:44px;display:inline-flex;align-items:center;justify-content:center;border-radius:14px}
.pager a{border:1px solid var(--border);background:#fff}
.site-footer{background:#fff;color:var(--muted);border-top:1px solid var(--border);padding-top:52px}
.site-footer .wordmark{font-size:25px}
.site-footer h4{font-size:15px;color:var(--heading);font-weight:600;margin-bottom:14px}
.site-footer ul{font-size:14px;gap:10px;line-height:1.65}
.site-footer a:hover{color:var(--brand)}
.footer-note{font-size:14px;line-height:1.7;color:var(--muted)}
.footer-inner{gap:48px;padding-bottom:44px}
.footer-bottom{font-size:13px;line-height:1.65;border-color:var(--border);padding-block:20px;color:var(--muted)}
.analytics-consent{font-size:14px;max-width:420px;border:1px solid var(--border);border-radius:14px;box-shadow:none;padding:18px;background:#fff;color:var(--ink)}
.analytics-consent strong{font-size:16px;font-weight:600}
.analytics-consent p{font-size:14px;line-height:1.6;margin:8px 0 14px;color:var(--muted)}
.analytics-consent a{font-size:13px;color:var(--link)}
.analytics-consent .btn{font-size:14px;min-height:44px;padding:10px 14px}

/* Home: discovery, useful routes and a clear writing path. */
.portal-hero{padding-block:54px 50px;background:var(--warm);border-bottom:1px solid #eedfdc}
.portal-hero-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(320px,.9fr);align-items:center;gap:56px}
.portal-hero-copy{min-width:0}
.portal-kicker{display:inline-flex;align-items:center;margin:0 0 17px;color:var(--brand-ink);font-size:13px;line-height:1.5;font-weight:700;letter-spacing:.065em;text-transform:uppercase}
.portal-hero h1{max-width:620px;font-size:52px;font-weight:700;line-height:1.12;letter-spacing:-.05em;margin:0 0 20px;color:var(--heading)}
.portal-hero h1>span{color:var(--brand)}
.portal-lead{max-width:570px;font-size:17px;line-height:1.7;margin:0 0 27px;color:var(--muted)}
.portal-search{width:100%;max-width:650px;margin:0}
.portal-search-field{display:flex;align-items:center;gap:10px;min-height:64px;padding:7px;border:1px solid #d9d6da;border-radius:999px;background:#fff;box-shadow:0 7px 20px rgba(79,44,47,.07)}
.portal-search-field>.i{width:22px;height:22px;flex:0 0 22px;margin-left:13px;color:var(--muted)}
.portal-search input{display:block;flex:1;width:100%;min-width:0;min-height:48px;padding:10px 0;border:0;border-radius:0;outline:none;background:#fff;color:var(--ink);font-size:16px;line-height:1.5}
.portal-search input::placeholder{color:var(--muted);opacity:1}
.portal-search-field:focus-within{border-color:var(--brand);outline:2px solid var(--brand);outline-offset:3px}
.portal-search input:focus-visible{outline:none}
.portal-search button{display:inline-flex;align-items:center;justify-content:center;gap:9px;flex-shrink:0;min-height:48px;border:1px solid var(--brand);border-radius:999px;padding:11px 22px;background:var(--brand);color:#fff;font-size:15px;font-weight:600;line-height:1.4}
.portal-search button:hover{background:var(--brand-ink);border-color:var(--brand-ink)}
.portal-search button>.i{width:18px;height:18px}
.portal-topics{display:flex;align-items:center;flex-wrap:wrap;gap:7px 13px;margin-top:17px;font-size:13px;line-height:1.6;color:var(--muted)}
.portal-topics>span{font-weight:500}
.portal-topics a{color:var(--ink);text-decoration:underline;text-decoration-color:#b8a6a8;text-underline-offset:3px}
.portal-topics a:hover{color:var(--brand-ink);text-decoration-color:var(--brand)}
.portal-start{min-width:0;padding:27px 26px 13px;border:1px solid #e6dadd;border-top:4px solid var(--brand);border-radius:18px;background:#fff}
.portal-start-head{display:grid;grid-template-columns:40px minmax(0,1fr);column-gap:13px;align-items:center;margin-bottom:13px}
.portal-start-head>.i{grid-column:1;grid-row:1/3;width:40px;height:40px;padding:9px;border-radius:12px;background:var(--brand-weak);color:var(--brand)}
.portal-start-head>p{grid-column:2;font-size:13px;line-height:1.5;font-weight:500;color:var(--muted);margin:0 0 4px}
.portal-start-head>h2{grid-column:2;font-size:24px;font-weight:700;line-height:1.3;letter-spacing:-.035em}
.portal-start-list{display:grid}
.portal-start-list>a{display:grid;grid-template-columns:34px minmax(0,1fr) 18px;align-items:center;gap:13px;padding:17px 0;border-bottom:1px solid var(--border);color:var(--ink)}
.portal-start-list>a:last-child{border-bottom:0}
.portal-start-list>a:hover strong{color:var(--brand-ink)}
.portal-step-no{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:10px;background:var(--brand-weak);color:var(--brand-ink);font-size:14px;font-weight:700;line-height:1}
.portal-start-list strong{display:block;font-size:15px;font-weight:600;line-height:1.5;color:var(--heading);margin-bottom:3px}
.portal-start-list small{display:block;font-size:13px;font-weight:400;line-height:1.6;color:var(--muted)}
.portal-start-list>a>.i{width:18px;height:18px;color:var(--muted)}
.portal-main{padding-block:35px 52px}
.portal-categories{min-width:0}
.portal-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:18px}
.portal-heading>div{min-width:0}
.portal-overline{margin:0 0 5px;font-size:12px;font-weight:600;line-height:1.5;letter-spacing:.065em;text-transform:uppercase;color:var(--muted)}
.portal-heading h2{font-size:26px;font-weight:700;line-height:1.35;letter-spacing:-.035em}
.portal-heading>a{display:inline-flex;align-items:center;gap:6px;flex-shrink:0;color:var(--brand-ink);font-size:14px;font-weight:600;line-height:1.5}
.portal-heading>a:hover{text-decoration:underline;text-underline-offset:3px}
.portal-heading>a>.i{width:17px;height:17px}
.portal-category-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px}
.portal-category{display:grid;grid-template-columns:minmax(0,1fr) 18px;align-items:center;gap:13px 6px;min-width:0;min-height:126px;padding:18px 16px;border:1px solid var(--border);border-radius:16px;background:#fff;color:var(--ink)}
.portal-category:hover{border-color:var(--brand);color:var(--brand-ink)}
.portal-category-icon{grid-column:1/-1;display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:12px;background:var(--brand-weak);color:var(--brand)}
.portal-category-icon>.i{width:22px;height:22px}
.portal-category:nth-child(2) .portal-category-icon,.portal-category:nth-child(5) .portal-category-icon{background:#fff2e8;color:#a7441d}
.portal-category:nth-child(3) .portal-category-icon,.portal-category:nth-child(6) .portal-category-icon{background:#fbeef1;color:#a22b43}
.portal-category strong{font-size:14px;font-weight:600;line-height:1.45;letter-spacing:-.015em;overflow-wrap:anywhere}
.portal-category>.i{width:17px;height:17px;color:var(--muted)}
.portal-content-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:26px;margin-top:35px;align-items:start}
.portal-feed,.portal-brands{min-width:0}
.portal-empty{display:flex;align-items:flex-start;gap:19px;min-height:244px;padding:28px;border:1px solid var(--border);border-radius:18px;background:#fff;color:var(--ink)}
.portal-empty>div{min-width:0}
.portal-empty-icon{display:inline-flex;align-items:center;justify-content:center;flex:0 0 45px;width:45px;height:45px;border-radius:13px;background:var(--brand-weak);color:var(--brand)}
.portal-empty-icon>.i{width:24px;height:24px}
.portal-empty h3{font-size:21px;font-weight:700;line-height:1.4;letter-spacing:-.025em;margin:1px 0 10px}
.portal-empty p{font-size:15px;line-height:1.7;color:var(--muted);margin:0 0 18px}
.portal-empty a:not(.btn){display:inline-flex;align-items:center;gap:6px;color:var(--brand-ink);font-size:14px;font-weight:600;text-decoration:underline;text-underline-offset:3px}
.portal-empty .btn{font-size:14px;min-height:44px;padding:11px 18px}
.portal-empty-compact{display:block}
.portal-empty-compact>.portal-empty-icon{margin-bottom:16px}
.portal-brand-list{border:1px solid var(--border);border-radius:16px;overflow:hidden;background:#fff}
.clean-brand-row{display:flex;align-items:center;gap:14px;padding:18px;background:#fff;border-bottom:1px solid var(--border);color:var(--ink)}
.clean-brand-row:last-child{border-bottom:0}
.clean-brand-row:hover{background:var(--surface)}
.clean-brand-row>span{min-width:0;flex:1}
.clean-brand-row strong{display:block;font-size:17px;font-weight:600;line-height:1.5;color:var(--heading)}
.clean-brand-row small{display:block;font-size:13px;line-height:1.6;color:var(--muted)}
.clean-brand-row>.i{flex-shrink:0;color:var(--muted)}
.clean-text-link{display:inline-flex;align-items:center;gap:7px;font-size:15px;font-weight:500;color:var(--brand-ink)}
.portal-callout{display:flex;align-items:center;justify-content:space-between;gap:30px;margin-top:35px;padding:29px 32px;border:1px solid #efd5da;border-radius:18px;background:#fff0f2}
.portal-callout>div{max-width:650px}
.portal-callout h2{font-size:26px;font-weight:700;line-height:1.35;letter-spacing:-.035em;margin:0 0 8px}
.portal-callout p{font-size:15px;line-height:1.7;color:var(--muted);margin:0}
.portal-callout>.btn{flex-shrink:0}

@media(max-width:1100px){
 .header-inner{gap:19px}.header-nav{gap:20px}.header-search{max-width:260px}.header-actions{gap:15px}.header-actions .btn{padding-inline:18px}.portal-hero-grid{gap:32px;grid-template-columns:minmax(0,1.1fr) minmax(300px,.9fr)}.portal-hero h1{font-size:46px}.portal-category-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.portal-category{min-height:110px;grid-template-columns:40px minmax(0,1fr) 18px;gap:13px;padding:18px}.portal-category-icon{grid-column:1}.portal-category strong{font-size:15px}.portal-content-grid{gap:22px}
}
@media(max-width:1000px){
 .header-inner{gap:16px}.header-search{max-width:none}.header-nav{display:none}.header-actions .login-link,.header-actions .user-chip{display:none}.menu-btn{display:inline-flex}.header-actions{margin-left:auto;gap:10px}.header-actions .btn{padding-inline:18px}.portal-start{padding:23px 22px 10px}.portal-start-head>h2{font-size:22px}.portal-hero h1{font-size:44px}.portal-lead{font-size:16px}.portal-empty{padding:24px;gap:15px}.portal-empty h3{font-size:20px}
}
@media(max-width:760px){
 .wrap{padding-inline:22px}.header-inner{min-height:68px}.site-header{min-height:68px}.header-search{display:none}.sheet{max-height:calc(100dvh - 68px)}.wordmark{font-size:22px}.wordmark-symbol{width:27px;height:27px;flex-basis:27px}.header-actions .btn{min-height:44px}.profile-nav{top:68px}.directory-hero,.feed-hero{padding-block:34px}.directory-hero h1,.feed-hero h1,.page-hero h1,.auth-wrap h1,.page-narrow>h1{font-size:32px}.directory-hero p,.feed-hero p,.page-hero p{font-size:16px}.brand-heading h1,.c-detail h1{font-size:28px}.profile-metrics small,.brand-subline,.brand-rating{font-size:13px}.brand-faq summary,.brand-faq details>p{font-size:15px}.brand-overview,.intent-panel,.brand-sidebar .side-card{padding:22px}.brand-sidebar{grid-template-columns:1fr}.prose{padding:22px}.prose,.prose p,.c-body,.c-body p,.response>p{font-size:16px}.status-tabs a{font-size:13px}.footer-inner{grid-template-columns:repeat(2,minmax(0,1fr));gap:28px}.footer-inner>div:first-child{grid-column:1/-1}.site-footer{padding-top:36px}.site-footer ul{font-size:14px}.footer-bottom{font-size:13px}.portal-hero{padding-block:36px}.portal-hero-grid{grid-template-columns:1fr;gap:29px}.portal-hero h1{max-width:620px;font-size:38px;line-height:1.15}.portal-lead{max-width:600px;margin-bottom:22px}.portal-kicker{margin-bottom:14px}.portal-start{padding:21px 23px 9px}.portal-start-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:5px 13px;margin-bottom:9px}.portal-start-head>.i{display:none}.portal-start-head>p{margin:0;font-size:12px}.portal-start-head>h2{font-size:23px}.portal-start-list>a{padding-block:13px}.portal-main{padding-block:29px 40px}.portal-content-grid{grid-template-columns:1fr;gap:28px;margin-top:29px}.portal-heading h2{font-size:25px}.portal-empty{min-height:0;padding:25px}.portal-empty-compact{display:flex}.portal-empty-compact>.portal-empty-icon{margin-bottom:0}.portal-callout{align-items:flex-start;margin-top:29px;padding:26px;gap:24px}.portal-callout h2{font-size:24px}.portal-callout>.btn{align-self:center}
}
@media(max-width:600px){
 .header-actions .hide-mob{display:none!important}.header-actions .btn{width:44px;min-width:44px;min-height:44px;padding:10px}.analytics-consent{left:12px;right:12px;bottom:12px;max-width:none}.directory-search input,.directory-search select{font-size:16px;min-height:48px}.directory-search .btn{font-size:14px;min-height:48px}.field>label{font-size:15px}.field .hint{font-size:13px}.seg{width:100%;justify-content:flex-start;flex-wrap:wrap;border-radius:16px}.seg a{font-size:13px;padding:8px 12px}.trend-columns,.trend-row>summary{grid-template-columns:minmax(0,1fr) 64px 64px 24px;gap:10px}.trend-columns{font-size:13px}.trend-brand-name strong{font-size:14px}.trend-brand-name small{font-size:13px}.trend-expanded p,.trend-expanded a{font-size:14px}.report-row{font-size:13px;grid-template-columns:minmax(0,1fr) 25px 70px 34px;gap:8px}.bcard-stats small,.bcard-category,.crow .foot{font-size:13px}.home-brands .brand-grid{grid-template-columns:1fr}.portal-category-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.portal-category{grid-template-columns:minmax(0,1fr) 18px;min-height:118px;gap:12px 6px;padding:16px}.portal-category-icon{grid-column:1/-1}.portal-category strong{font-size:14px}.portal-heading{gap:14px}.portal-heading>a{font-size:13px}.portal-callout{flex-direction:column;gap:20px}.portal-callout>.btn{align-self:flex-start}.portal-search-field{gap:8px;min-height:60px;padding:6px}.portal-search-field>.i{margin-left:10px;width:20px;height:20px;flex-basis:20px}.portal-search input{min-height:46px;font-size:16px}.portal-search button{min-height:46px;padding-inline:17px;font-size:14px}.portal-search button>.i{width:16px;height:16px}.portal-empty{display:block}.portal-empty-icon{margin-bottom:17px}.portal-empty-compact>.portal-empty-icon{margin-bottom:17px}.portal-empty h3{font-size:21px}.portal-start-list small{display:none}.portal-start-list strong{margin-bottom:0}.portal-start-list>a{padding-block:11px}.portal-step-no{width:30px;height:30px;font-size:13px}.portal-start-list>a{grid-template-columns:30px minmax(0,1fr) 18px}
}
@media(max-width:420px){
 .wrap{padding-inline:18px}.header-inner{gap:8px}.wordmark{font-size:20px;gap:7px}.wordmark-symbol{width:25px;height:25px;flex-basis:25px}.header-actions{gap:8px}.icon-btn{width:44px;min-width:44px;height:44px}.directory-hero h1,.feed-hero h1,.page-hero h1,.page-narrow>h1,.auth-wrap h1{font-size:29px}.brand-heading h1,.c-detail h1{font-size:26px}.profile-metrics strong{font-size:23px}.profile-nav a{font-size:13px}.cat b{font-size:14px}.cat small{font-size:13px}.footer-inner{grid-template-columns:1fr 1fr}.footer-inner>nav:nth-child(3){grid-column:auto;grid-row:auto}.footer-inner>nav:last-child{grid-column:auto}.footer-note{font-size:14px}.footer-bottom{font-size:13px}.portal-hero{padding-block:31px}.portal-hero h1{font-size:36px;line-height:1.17}.portal-lead{font-size:16px;line-height:1.65}.portal-topics{gap:6px 11px;font-size:12px}.portal-start{padding:19px 20px 8px}.portal-start-head>h2{font-size:22px}.portal-start-list>a{gap:11px}.portal-heading{align-items:flex-end}.portal-heading h2{font-size:24px}.portal-heading>a{max-width:107px;line-height:1.45;text-align:right}.portal-empty{padding:23px}.portal-callout{padding:24px}.portal-callout h2{font-size:24px}.portal-callout>.btn{width:100%}.portal-search-field>.i{margin-left:8px}.portal-search button{padding-inline:14px;gap:6px}
}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{transition:none!important}}